Ag User Story Masterclass

Course Code: AGI1USM


1 Day(s)

Course Type

Private only

Max Delegates


Delivery Style


Get to grips with User Stories in this hands-on workshop

User Stories have become a popular way of capturing user requirements. By focussing on user-centred functionality, this approach helps both developers and business people build product that their customers will love.

Book a Private Event

If you require the content of this event tailored or have around 7 or more people to train it maybe better for you to host a Private Event, please get in touch to discuss this.

Get in touch


Who is this course for

This course will be of use to Product Owners, business analysts, development teams and end users - in fact anyone who is involved in creating product in an Agile environment.

Purpose of the course

User Stories look deceptively simple, but using them effectively takes more than just sitting down with a customer and a Post-It note. This course will arm you with a host of practical skills to write effective User Stories, set acceptance criteria against them and build them into a comprehensive, readily understandable map of functionality.

You will learn how to

  • Deliver efficient and effective support in the Service Desk environment

  • Use best practice skills to deal effectively with a variety of situations

  • Identify customer needs and motivations

  • Handle difficult situations

  • Work in a Highly effective SD team


A basic understanding of the software development lifecycle, whether Agile or Waterfall.

Benefits for you as an individual

User Stories are unusual, in that to write truly meaningful ones, a broad spectrum of individuals is necessary. Whether you're a developer, business analyst, tester, business stakeholder of potential user - having a good understanding of User Stories will help you towards your collect goal - building excellent product.

Benefits for your organisation

User Stories have become a recognised way of keeping products customer-focussed. They are particularly powerful when used in and iterative and incremental approach as they encourage the development of discrete chunks of functionality.

An introduction to stories

  • Why Use Stories?
  • How are Stories Different?


  • User stories & Product Vision
  • Understanding Epics

Creating a Holistic Product

  • Narrative Flow
  • User Story Mapping
  • Release Planning

Capturing User Stories

  • Working with Personas
  • Running Workshops

Qualities of User Stories

  • Card, Conversation, Confirmation
  • Who, What, Why
  • Using INVEST

Advanced Topics

  • Dealing with Non-Functional Requirements
  • Splitting User Stories
  • Writing Scenarios with Gherkin
Excellent and informative instruction. Pleased to see some intelligent use of the short time frame to use Agile to resolve our questions.
- Mark Wilson Ramsay, Jaguar Land Rover (Whitley)
The tutors were superb, and I learnt far more than expected, the way the training was tailored was excellent. It far exceeded my expectations.
- Mark Ellison, Jaguar Land Rover (Whitley)
Tim is a fantastic tutor and really brings the content to life. He made us all very relaxed about the next stage of the course.
- Isobel Walker, University Of Birmingham
Excellent course content delivered clearly by Tim - the structure was excellent and the content was memorable because of the excellent delivery
- Rose Hannant
The trainer Tim Finch was brilliant. At first when I did the pre-reading I expected the course to be really dull but he brought the content to life and was…
- Emily Muscat, University Of Birmingham

Get Started

Forget trawling through endless course catalogues – Find the training that’s right for you

Learn More

Latest from our blog

Kanban and Agile: Bridging the Gap

Kanban and Agile: Bridging the Gap Quanta’s Kanban University Certified Trainer Steve Church explores the way in which Agile and…
Read More

How a Ballerina could move into Cybersecurity

Jason Ford, Quanta Cybersecurity and IT Trainer talks about the limitations in Cybersecurity Training courses. Jason discusses a safe and…
Read More

Boost Team Performance and Productivity: Unlocking the Advantages of Emotionally Intelligent Leadership

Quanta People Development and Leadership Trainer, Giles Collins outlines the key elements of Emotionally Intelligent Leadership and how it impacts…
Read More