PDL Influencing Skills

Who is this course for

Anyone who wants to improve their ability to build mutually beneficial working relationships with their colleagues and gain greater confidence in their ability to communicate their own priorities.

You will learn how to

• Identify the key skills and characteristics that enable individuals to build their influence


• Understand the importance of emotional risk and psychological safety when building better relationships


• The importance of listening effectively and reading body language

Benefits for you as an individual

Developing your influencing skills will help you communicate more effectively with others and understand their perspective while building trust with them.

Benefits for your organisation

The ability of your staff to ethically influence discussion and debate that is aligned with strategic objectives can help your organisation achieve its goals more quickly and effectively.