This practical workshop looks at what controls are, their role in assuring value, protecting the organisation and achieving governance objectives. Through discussion of the principles of management and control as well as workshop exercises to evaluate controls, design audit frameworks, considering capability and continual improvement, delegates can gain greater insight into how controls can be integrated without sacrificing business value.
This course is intended to provide delegates with an overview of the ITIL4® framework. It covers the basics of understanding VALUE from a Service Management perspective, the 7 Guiding Principles, the major Service Management Practices and the Service Value System.
As an Awareness course it does not go into as much detail in these areas as a full ITIL4® Foundation course would over 3 days. Where that level of coverage isn't required, such as where non-IT staff need an appreciation of how service management could benefit them and what it means to them, then this should be the appropriate amount of coverage.
Our half day course is an introductory four hour session to raise awareness of mental health or be a support session for organisations adopting a full MHFA programme. The course will run twice in a day to make a full programme.
In today's IT landscape, an organisation's data is spread across a multitude of platforms and applications, but we have more of a requirement than ever to present this data simply and easily to our users. This course explains how to use Power Apps and Flow to give users access to data on any of their devices and to connect systems that usually work in isolation.
Microsoft SQL Server is a powerful data platform that will help you quickly build solutions and insights across the organisation. With the further development of SQL Server Always On technologies, it provides near zero downtime. To benefit from such a powerful product, you will need to be able to identify, configure, and support all major aspects of Microsoft SQL Server. This course is designed for Microsoft Windows Server environments using SQL Server 2017. This course uses SQL Server 2017 but is equally suitable for SQL Server 2016 and other previous versions.
On a recent PRINCE® course of mine, one of my delegates asked me about the Project Plan. He wanted to know if this document was the same as the Blueprint document he used at his work. However as there is no such document as the Blueprint in PRINCE® he was unable to find the relevant document when trying to translate the terminology in his workplace to that in the method.