Accountability

Takes responsibility for all work activities and
personal actions; follows through on commitments;
implements decisions that have been agreed
upon; maintains confidentiality with sensitive
information; acknowledges and learns from
mistakes without blaming others and recognises
the impact of their behaviour on others.

Decisiveness

Makes decisions and takes responsibility for them in a timely manner and demonstrates commitment to them. Ensures that decisions are
made based on policies, rules and organisational directives and solving emerging problems.

Problem-solving

Analyses situations and applies critical thinking in order to resolve problems, decide on courses of action and implement the solutions developed.

Time Management – Improving Personal Effectiveness
Finance for Non-Financial Managers