Privacy Policy

Last updated: 12/2017

At Quanta, we are committed to protecting and respecting your privacy in line with British and European Regulations. This policy will explain when and why we collect personal information from visitors to our website, how we use this information and the conditions under which we may disclose it to others.

What information is being collected?

As part of the booking process we collect some personal information, including your name, address, telephone number and email address. When making a purchase online, your card details are collected by our third party payment processors, Braintree and Worldpay, and are not held or stored by us in any capacity.

How is your information used?

We may use your information to:

  • Process any order that you have submitted
  • Update you on the status of any orders that you are involved in
  • Administer contests or other promotional features and notify winners
  • Obtain feedback on the services we provide
  • Send you communications that may be of interest to you – including information about new courses, our latest offers or any other news which we think you will find valuable

At any time, you can opt out of our marketing emails (we will always send you emails specific to your orders as this contains vital information that you need!), marketing phone calls and direct mail. The link to do this is at the bottom of marketing emails that we send you. You can also fill in the box below to be sent a link to change your preferences:

Who has access to your information?

Your personal data is stored internally behind our company firewall (provided by Sophos) and all data is held is accordance with the Data Protection Act.

We will not sell or rent your personal information to third parties nor will we share your information with third parties for marketing purposes.

Authorised Subprocessors

Enterprise Study
Synergy Learning
Communigator
Associate Trainers

Nature of processing undertaken 

  1. Enterprise Study – Booking system tracking future training and training history (with Quanta). Information stored:
    1. Full name
    2. E-mail Address
    3. Phone Number
    4. Company
    5. Job Title
    6. Address
    7. Disabilities or other Physical Requirements
    8. Dietary Requirements
    9. Training History (with Quanta Training Ltd.)
  1. Synergy Learning – Host our Moodle site (Quanta Learn). Information stored:
    1. Full name
    2. E-mail Address
    3. Phone Number
    4. Company
    5. Address
    6. Training History (with Quanta Training Ltd.)
  1. Communigator – Handle our E-mail Marketing. Information stored:
    1. Full name
    2. E-mail Address
    3. Phone Number
    4. Company
    5. Job Title
    6. Address
    7. Training History (with Quanta Training Ltd.)
  1. Associate Trainers – Trainers who are not under full employ of Quanta Training but have been vetted and signed a Data Sharing Policy with Quanta Training. Information shared:
    1. Full name
    2. E-mail Address
    3. Company
    4. Job Title
    5. Phone Number (of the contact at the training site)

No additional information, other than what is necessary for them to deliver the service, is disclosed to our Third Party Partners and we have contracts in place that require them to keep your information secure. Please see their privacy policy for more information if you wish.

Online and telephone purchasing is handled by a dedicated third party payment processor, who specialises in the secure capture of this information and the processing of card transactions. If you have any further questions about this, please get in contact with us.

Cookies

Like most websites, Quanta uses cookies (small files your browser saves to remember certain things from web pages, such as usernames, settings, times you visited, etc.) to help us to track the patterns of behaviour of visitors to our site. The information collected in this way can be used to identify you so that we can deliver a better, more personalised, service.

Quanta also uses Google Analytics cookies on our website. Google Analytics is a website monitoring tool developed by Google that allows us to see how a user comes to the site and how the site is navigated. It does not store any personal information and you can opt-out of Analytics tracking through Google.

Contacting Us

If you have any queries about our Privacy Policy, particularly if you are uncomfortable with any aspect of it, then please get in touch at enquiries@quanta.co.uk. You may also email us at this address to obtain what information we have collected about you which you can then correct or ask us to remove.