SMITIL® Strategy (Version 5)

Strategic Value Creation and Digital Direction with ITIL® Strategy (Version 5)

ITIL® Strategy (Version 5) provides practical guidance on how organisations can define, direct, and sustain value creation in dynamic, technology-driven environments. This course explores modern strategy concepts, the ITIL Strategy Management Model, and the integration of strategy development and strategy implementation. Learners will examine how strategy operates in VUCA environments and how ITIL enables organisations to translate strategic intent into actionable, sustainable change while balancing ambition, risk, and operational capacity.