SM DevOps Foundation (DOFD)

Course Code: CLAITSM6181



3 Day(s)

Course Type

Public or Private

Max Delegates


Delivery Style


Book Your Course

Start Date








Course confirmed - Guaranteed to run
Course Full/Limited availability
Price shown excluding VAT.

Book a Private Event

If you require the content of this event tailored or have around 7 or more people to train it maybe better for you to host a Private Event, please get in touch to discuss this.

Get in touch


Who is this course for

The course is for anybody that is working or will be working in a DevOps environment and that needs to know more about what makes a DevOps organisation function and how to engage with it.

You will learn how to

  • DevOps concepts and terminology

  • Core DevOps Principles

  • Key DevOps Practices

  • Business and Technology Frameworks

  • Culture, Behaviors and Operating Models

  • Automation and Architecting DevOps Toolchains

  • Measurement, Metrics, and Reporting

  • Sharing, Shadowing and Evolving


There are no prerequisites for attending the DevOps Fundamentals course. Any previous knowledge of Lean or Agile concepts, development and operational work or IT Service Management may be beneficial but is not required.

Benefits for you as an individual

  • Shorter development cycles, faster innovation

  • Reduced deployment failures, rollbacks, and time to recover

  • Improved communication and collaboration

  • Increased efficiencies

  • Reduced costs and IT headcount

Benefits for your organisation

  • Common DevOps concepts and terminology

  • Benefits to the business and IT

  • Continuous Integration, Continuous Delivery, testing, security and the Three Ways

  • DevOps relationship to Agile, Lean and ITSM

  • Improved workflows, communication, and feedback loops

  • Automation practices including deployment pipelines and DevOps toolchains

  • Scaling DevOps for the enterprise

  • Demonstrate entry-level of DevOps knowledge

Exploring DevOps

  • Defining DevOps
  • Why does DevOps Matter?

Core DevOps Principles

  • The Three Ways
  • The First Way
  • The Theory of Constraints
  • The Second Way
  • The Third Way
  • Chaos Engineering
  • Learning Organisations

Key DevOps Practices

  • Continuous Delivery
  • Site Reliability & Resilience Engineering
  • DevSecOps
  • ChatOps
  • Kanban

Business and Technology Frameworks

  • Agile, ITSM, Lean
  • Safety Culture
  • Learning Organisations
  • Sociocracy/Holacracy
  • Continuous Funding

Culture, Behaviours & Operation Models

  • Defining Culture
  • Behavioural Models
  • Organisational Maturity Models
  • Target Operating Models

Automation & Architecting DevOps Toolchains

  • CI/CD
  • Cloud
  • Microservices/ Containers
  • DevOps Toolchain

Measurement, Metrics, and Reporting

  • The Importance of Metrics
  • Technical Metrics
  • Business Metrics
  • Measuring & Reporting Metrics

Sharing, Shadowing, and Evolving

  • Collaborative Platforms
  • Immersive, Experiential Learning
  • DevOps Leadership
  • Evolving Change

Additional Exam Information

  • Exam Duration - 60 Minutes

  • Open Book

  • 65 % - Pass Mark

If you are attending a Face to Face course your exam will be a paper-based exam during your course.

If you are attending a Virtual course you’ll be issued an exam voucher to take the exam at a time of your choosing. Please see PeopleCert’s website for the security requirements for the web based exam driver.

This course is eligible for the PeopleCert Take2 scheme, please discuss at point of booking if this is of interest to you.

Please note - it is compulsory to purchase the exam, although discretionary whether you take it.


I found the course very interesting and discovered some things about myself I hadn't thought of before.
- Peter Norman, FirstPort
Informative and good enthusiastic tutor who kept aligning the day and mission with ITSM principles.
- Darren Hadley, National Grid Transco
Adam was so knowledgeable and spoke in ways that were understandable for non IT people (me) could understand he was a breath if fresh air during my period on furlough…
- Faye Mahoney, Tarmac
Adam's training was spot on - he kept checking in on us when we were flagging due to the intensity of the content, and made the content so accessible compared…
- Richard James Thomas, University Of Birmingham
Adam was a great tutor for the 3 days, he was enthusiastic, informative and I could tell he had a very in-depth knowledge about the subject.
- Will Steward

Get Started

Forget trawling through endless course catalogues – Find the training that’s right for you

Learn More

Latest from our blog

Kanban and Agile: Bridging the Gap

Kanban and Agile: Bridging the Gap Quanta’s Kanban University Certified Trainer Steve Church explores the way in which Agile and…
Read More

How a Ballerina could move into Cybersecurity

Jason Ford, Quanta Cybersecurity and IT Trainer talks about the limitations in Cybersecurity Training courses. Jason discusses a safe and…
Read More

Boost Team Performance and Productivity: Unlocking the Advantages of Emotionally Intelligent Leadership

Quanta People Development and Leadership Trainer, Giles Collins outlines the key elements of Emotionally Intelligent Leadership and how it impacts…
Read More