Ag Certified Scrum Product Owner (CSPO®)

Course Code: CSPO2SA



2 Day(s)

Course Type

Public or Private

Max Delegates


Delivery Style


Helping Scrum teams build the right thing

Scrum is the most broadly practiced Agile framework in use today.  This 2-day course will give you the practical skills you need to be a successful Product owner within an Agile environment.

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WR1 - Worcester, WR1 3EE







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Who is this course for

Product Owners are often drawn from many walks of life, project managers, product managers, business analyst and marketeers all bring different perspective to the role.

If you are likely to be charged with ensuring a product delivers maximum value to your customers, this is the course for you.

You will learn how to

  • Create and manage a product vision that inspires developers and customers alike.

  • Craft User Stories that allow clear communication between the customer and the development team.

  • Create themes and personas that allow you to get to grips with what your customers want from a product.

  • Define the minimum viable product (MVP)

  • Own and refine the Product Backlog (PBL)


There are no pre-requisites for this course.

Benefits for you as an individual

Many product owners are thrown in the deep-end, whether you've come from a business analysis, marketing, project management or product management background this role will be different to any you have known before, and more rewarding.

This course will highlight your key responsibilities and give you practical tips on how to rapidly return value to the business.

  • Attain your Certified Scrum Product Owner® (CSPO®) certification - the most broadly recognised in industry.

  • Join the Scrum Alliance community - 2 years membership awarded upon certification.

  • Attain 16 Scrum Education Units (SEUs) by the Scrum Alliance towards Certified Scrum Professional® (CSP®) certification.

  • Attain 15 Professional Development Units from Project Management Institute if you are Project Management Professional.

  • Learn the foundation of Scrum and the scope of the role.

  • Engage with Agile practitioners committed to continuous improvement.


Benefits for your organisation

The Product Owner role is primarily responsible for ensuring that the Scrum team deliver value to the business, yet often companies neglect to invest in this vital position. A well trained and empowered product owner will build inspiring product visions, ensure that the most valuable features arrive to wow customers early and prevent features that don't add value from ever being built.

Scrum Theory

  • How Scrum is aligned with the values and principles of the Manifesto for Agile Software Development.
  • What is Scrum and what is its purpose.
  • The five core Scrum values.
  • Define Empirical process control and the three pillars of Scrum.
  • Product planning in an empirical environment.
  • Pitfalls of partially implementing Scrum.
  • Benefits of an iterative and incremental approach.

The Scrum Roles

  • How the Scrum Roles interact with each other to deliver the increment within a Sprint.
  • The cross-functional team and the benefits of a cross-functional, self-organizing team.

Scrum Events

  • The benefits of timeboxing.
  • The five events within Scrum, the purpose of each event, and the participants, timing, and maximum recommended timebox.

Scrum Artefacts

  • The three artefacts within Scrum and the purpose of each.
  • The definition of “Done,” its purpose, and how it evolves over time.
  • Why the Scrum Team dedicates time for Product Backlog Refinement.
  • Activities that may occur as part of Product Backlog Refinement.

Fundamentals of the Product Owner Role

  • Types of organizational contexts that affect the approach to the Product Owner role.
  • Anti-patterns that might exist for Product Owners.

Working with Stakeholders

  • Providing transparency to stakeholders on progress toward goals.
  • Techniques to engage stakeholders to gather information or insights.
  • Product Ownership with Multiple Teams
  • Ways of overcoming the challenges of being a Product Owner for multiple teams.

Describing Purpose and Strategy

  • Creating a product vision.
  • Components of a product plan or forecast with stakeholders.
  • How to plan a product release.
  • Approaches to identify small, valuable, and releasable Product Increments.

Understanding Customers and Users

  • Why a Product Owner performs discovery and validation work.
  • How to segment customers and users.
  • Prioritizing between conflicting customer (or user) needs.
  • Aspects of product discovery and identify how each contributes to successful product outcomes.
  • Techniques to describe users and customers: their jobs, activities, pains, and gains.
  • Approaches to connect the Development Team directly to customers and users.
  • Benefits of Development Team direct interactions.

Validating Product Assumptions

  • How Scrum supports validating product assumptions.
  • How to validate product assumptions by their cost and quality of learning.

Differentiating Outcome and Output

Additional Exam Information

There is no formal exam associated with this training. Delegates attain CSPO® via 14 hours of active participation.


Prior to starting the course you are required to complete the Scrum Foundations e-learning course, available free of charge at:€¦;
The e-learning course should take around two hours. Failure to do so may invalidate your certification process.
Excellent and informative instruction. Pleased to see some intelligent use of the short time frame to use Agile to resolve our questions.
- Mark Wilson Ramsay, Jaguar Land Rover (Whitley)
The tutors were superb, and I learnt far more than expected, the way the training was tailored was excellent. It far exceeded my expectations.
- Mark Ellison, Jaguar Land Rover (Whitley)
Tim is a fantastic tutor and really brings the content to life. He made us all very relaxed about the next stage of the course.
- Isobel Walker, University Of Birmingham
Excellent course content delivered clearly by Tim - the structure was excellent and the content was memorable because of the excellent delivery
- Rose Hannant
The trainer Tim Finch was brilliant. At first when I did the pre-reading I expected the course to be really dull but he brought the content to life and was…
- Emily Muscat, University Of Birmingham

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