Acknowledgements

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

IT Infrastructure Library® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

PRINCE2® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

MSP® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

M_o_R® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

MoP® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

PRINCE2 Agile® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

RESILIA™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

The Swirl logo™ is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

COBIT® is a registered trade mark of ISACA

The APMG-International AgilePM and Swirl Device logo is a trade mark of The APM Group Limited

The APMG-International Change Management and Swirl Device logo is a trade mark of The APM Group Limited

The APMG-International Lean Six Sigma and Green Black Yellow Belt Device logo is a trade mark of The APM Group Limited

The APMG-International Lean Six Sigma and Yellow Belt Device logo is a trade mark of The APM Group Limited