The majority of our training is developed and delivered by our own in-house team of trainers. This allows us to be incredibly flexible in our offering (see our blog about tailoring courses to your need) and enables us to ensure that the training that you are getting has great content and is delivered effectively.
As usual, we’ve been incredibly busy here in the run up to Christmas and the New Year.
As one of the many things we’ve been doing in what promises to be an exciting 2018, we’ve been actively involved in the consultation process contributing towards the development of the Association of Project Managers’ (APM) new Chartered Standard for project professionals.
How often, when shopping for perhaps a laptop or a piece of furniture, do you find the perfect product straight off the shelf? The same can be said of training – often when choosing a course to skill up your team, you look at the off the shelf options and think… my team know half of that course and half of that course… wouldn’t it be perfect if we could combine the two courses into one, relevant and cost effective course?
IT Service Management has never been more important to the higher and further education sector than it is now. Everybody has the technology, Bring Your Own Device (BYOD) is here and isn’t going away anytime soon. ‘New and Shiny’ will get you so far but I don’t think it’s the differentiator it once was. My experience with universities over the last couple of years has led me to the conclusion that it’s the service provided and the effectiveness and efficiency with which it is provided that is going to be key moving forwards.
At Quanta, we believe that training should not be straight out of a textbook or staring blankly at a PowerPoint presentation. The majority of our trainers have real world experience of living and breathing the product that they are training. Our trainers are not just trainers – they also do a lot of consultative work with our customers and so have been heavily involved in applying their knowledge to live environments. It is not uncommon to see Howie sit in a scrum stand-up with one of our customers or to see Jason working with a customer to migrate to Office 365.
Quanta are here to make your training journey as enjoyable and slick as possible. For many of our courses, we have dedicated courses setup in our online Moodle Platform, Quanta Learn, which contains past exam papers, quizzes and useful resources specific to the course you are attending. Asking delegates to do this learning before the course enables us to make the course as consultative and engaging as we can – the trainer can spend more time exploring and discussing ideas rather than simply reading through a textbook in front of a class of delegates.
How many times have you sat on a course, a lecture or a seminar and then gone back to work and found that you have forgotten to take a note of that point which the trainer made on the 2nd day of the course which was vital to a project you are working on? Or, where you have started implementing a new methodology but have hit a stumbling point and you need some advice on how to overcome the hurdle?
Here at Quanta, we believe that technical training should be practical – we teach people how to put their skills to use in the Real World rather than just to pass an exam. In light of this, each delegate has their own workstation for the course that they can tinker with as they please (within reason!). Within this sandbox environment, delegates can try out the things that they want to do in a live environment safe in the knowledge that any problems encountered can be addressed by the trainer.
The PRINCE2 methodology and its purpose in giving structure to projects is well-documented. And, of course, having processes to follow, documentation templates to make use of and a clear list of roles and responsibilities that need to be fulfilled is all incredibly useful stuff.
But this will only get you so far.
“Training Perks”, we hear you cry. You WON’T be disappointed!
To start with – location. Our Worcester Training Centre is tucked away in the heart of Worcester next to the River Severn, the Swan Theatre and Worcester Racecourse. Not only is it beautiful here, but we are surrounded by lots of public car parks which are a 1-3 minute walk to our front door. Furthermore – there is easy train access with Foregate Street just a 5 minute walk away with trains to Birmingham, London, Reading and Oxford.
We view customer service as critical to the survival of our business. Since 1991, we have seen competitors come and go; some large, some small. We all know that the training market is extremely competitive but we have steadfastly held onto an important, often forgotten by others, key objective – to provide training that matters – that REALLY matters – that enables delegates to go back to their place of work with new skills that they can actually embed into their business. These delegates are satisfied because they feel that they have truly learnt.
Big things are happening with Information Governance in UK Plc. What can we do to address the challenge?
Security is a hot potato, has been for ages, and isn’t going away anytime soon. Obvious to say, harder to deal with. GDPR is one of the top subjects for CIOs up and down the land. Brexit won’t change that, we’ll still deal with the mainland and they will still expect us to comply with their legislation, even if it ends up not being directly on our statute books.
When we speak to our customers, one message rings loud and clear; our customers choose Quanta because of our consultative approach to training. Flexibility is not something we pay lip service to. Flexible and bespoke training is at the heart of our core offering; we are not in the market to stack courses high, sell cheap and effectively ‘sheep dip’ delegates through exams.