Quanta blog posts by Robin Williams

Is this what's killing your business?

One the biggest killers of projects and business is the HiPPO- Highest Paid Persons Opinion. This is something that our business has witnessed over the last 30 years across many different companies in different industries and sizes. 

The HiPPO was first coined by Avinash Kaushik in his web book Web Analytics: An Hour a Day. It describes the phenomena in meetings when the highest paid person in the room makes decisions made on their own opinion and does not utilise their team and the data at their disposal.

ITIL4: The wait is finally over...

The ITIL framework is changing. The last major update, ITILv3, was way back in 2007 (OK, there was the 2011 revision, but adding a couple of processes, removing a couple and tidying up the books isn't exactly a MAJOR revision). A lot has changed in the workplace and technology since then, so the update was highly anticipated. ITIL4 promises to focus on making business and IT functions work...

Quanta steal newcomer show with CompTIA training partner award

We may be a relatively new CompTIA partner, but we’re already making a big impression! We’ve not long returned from the CompTIA Conference in London, one of the biggest events in the UK tech calendar. We attended the conference because our training portfolio includes CompTIA courses. We’re also a CompTIA partner too. So far, we’ve delivered CompTIA training to more than 1,000 people, which is a huge achievement in itself. And that achievement has been officially cemented after Quanta were presented with...