PDLHaving Difficult Conversations

Prevent future problems by having difficult conversations now

Having difficult conversations is a core component of a Managers role, be it with line managers, giving feedback reports, negotiating with customers and even disciplinary matters. This course, with the help of 'Forum Theatre' and professional actors ensures that your managers are aware of and have practiced difficult conversations. Whilst public courses use pre-agreed scenarios and filmed actors, Private courses have the option of using live actors and your own scenarios agreed up front