Managing the Workforce
Course Code: CLAPEOP5933

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You will learn how to
- Highlights the common problems that result from lax management
- Stresses the need for effective delegation with clearly understood instructions, review points and deadlines
- Highlights the need for regular monitoring and review
- Identifies the roles of manager and supervisor
- Identifies the ways to create an informed, motivated, confident work team of whom you have high expectations
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