PDL Making Effective Decisions

Course Code: WORPEOP6329


1 Day(s)

Course Type

Private only

Max Delegates


Delivery Style


A half-day workshop where attendees represent the senior management team of a travel company with holidaymakers currently in on a trip. The teams are faced with a series of problems communicated to them by their courier on the trip. To deal with the problems and keep customer morale high the teams may need to spend money from the profits. Failure to do so may result in customer morale plummeting. But keeping them satisfied can eat into the overall profit. What a dilemma! Team consensus is not always easy to achieve – especially when poor decisions come back to haunt the group!

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If you require the content of this event tailored or have around 7 or more people to train it maybe better for you to host a Private Event, please get in touch to discuss this.

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Who is this course for

Anyone who wants to improve their ability to make decisions under pressure, manage their emotions and competing priorities to maximise the likelihood of a more considered and positively impactful decision.

You will learn how to

  • Understand the value of individual contributions in the decision-making process

  • Understand the importance of carefully evaluating all options

  • The importance of expressing views to reach consensus

  • The challenge of balancing competing priorities

  • Understanding your individual beliefs and values

Benefits for you as an individual

Improving your decision-making abilities, especially under pressure, can help keep you from making snap judgments while also preventing ‘analysis paralysis’, leading to improved productivity as well as lowering your own stress levels!

Benefits for your organisation

Employees led by great decision-making leaders are confident since they bring clarity and direction in challenging work situations, which is vitally important in today’s sometimes unpredictable and fast-moving world of work.

  • Knowing your priorities
  • Your personal approach to decision making – maximising vs satisficing
  • Managing emotions under pressure
  • Psychological safety in a group environment
  • Cultivating an open-minded outlook
  • Personal risk vs collective gain

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