PDL Leadership in a Change Environment

Course Code: CLAPEOP6389


1 Day(s)

Course Type

Private only

Max Delegates


Delivery Style


"To improve is to change; to be perfect is to change often." - Winston Churchill

Organisations are constantly changing; whether it is a new mandate from Whitehall or shifting market conditions, change is what keeps organisations at the front of their field and thriving. This course will give your managers the tools and the confidence to successfully assess and implement a programme of change.

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If you require the content of this event tailored or have around 7 or more people to train it maybe better for you to host a Private Event, please get in touch to discuss this.

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Who is this course for

This course is perfect for managers and anyone who wishes to instigate a successful programme of change.

Purpose of the course

This course seeks to improve your managers' awareness of change and to understand why change initiatives often fail. After the course your managers will have a range of tools at their disposal to develop a change strategy and deliver change in a sustainable and effective way.

You will learn how to

  • Explain the impact of change

  • Explain why change initiatives fail and how to overcome these obstacles

  • Plan an effective strategy to communicate and deliver change effectively and sustainably

  • Use a range of tools and techniques to analyse and plan for change

Benefits for you as an individual

The ability to manage change as an individual is a highly prized skill and will challenge your personal management skill as many people are resistant to change, prefering the known to the new. This course will give you the confidence to take ownership of new initiatives and drive them forwards.

Benefits for your organisation

Having managers that can successfully implement programmes of change is essential. It prevents stagnation and allows your organisation to evolve and grow to meet the ever changing demands of the world.

What is change management?

  • Change management and project management
  • A change management process

Raising awareness

  • Create an understanding of the need for change
  • Change impact – McKinsey 7S model
  • The most importance messages to communicate
  • Choosing the right communicator


  • The importance of advocacy
  • Building a support coalition
  • Being an advocate

Anticipating resistance

  • Root causes and symptoms of resistance
  • Stress - its impact and its causes
  • Key practices of resilient people
  • Increasing Knowledge/Developing Ability
  • Being a coach Levels of listening The GROW coaching model Conscious competence

Increasing Knowledge/Developing Ability

  • Being a Coach
  • Levels of Listening
  • The GROW Coaching Model
  • Conscious Competence

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