IT Service Management

Information Technology Service Management (ITSM) is the implementation and management of quality information technology services. It is a set of procedures and functions that align IT with business goals and ultimately deliver value.

At Quanta we provide training, coaching and consultancy options for the most commonly used approaches to ITSM, the Information Technology Infrastructure Library (ITIL) and Control Objectives for Information and Related Technology (COBIT). 

Bespoke ITSM Training

Create your own, personalised training course to put you on the right IT Services Management path. Generating your perfect course allows you to focus on your core priority areas. You can choose to condense your training into fewer days to increase learning intensity and limit the number of hours away from the office. For example, you can combine content from multiple courses to create a tailored course based on individual modules for ITIL® such as:

  • Incidents and Problems
  • Portfolio Management and Service Catalogue Management
  • Incidents, Problems and Change

Speak to the team about bespoke ITSM training options on 0800 018 5597

ITSM Consultancy and Coaching

Want to know everything ITSM without the stress of exams? With Quanta’s ITSM consultancy and coaching, individuals and organisations can get everything that’s needed to understand and implement ITIL® and COBIT® processes. We’ll send in an expert who will help you identify your business challenges and then we’ll work with you for as long as needed to find a solution. We’ll then continue to act as a mentor and safety net throughout ITSM adoption or as long as we are needed. Quanta has an excellent reputation for ITSM consultancy and coaching from our highly skilled Trainers. There are many options for you, so please contact the team on 0800 018 5597 who can get the ball rolling for you.

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