IT Internet Information Services Administration

Course Code: IIS3ADM



3 Day(s)

Course Type

Public or Private

Max Delegates


Delivery Style


Learn to understand and use Internet Information Services 8.5 and 10

IIS is a web server application and set of feature extension modules created for use with Microsoft Windows and is the second most used on the web. This course covers how best to use this product within a corporate environment and the benefits it will bring.

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Who is this course for

Systems Administrators and Support Staff who need to implement and administer Web Servers and Web Sites using Internet Information Services 8.5 and 10 in both Internet and Intranet environments.

Purpose of the course

This course will teach you to understand the use and implementations of Internet Information Services. As well as being able to configure it for web page hosting, FTP and SMTP services, you will also be able to configure the server for security and performance.

You will learn how to

Install and Configure Web servers on Windows Server 2012, 2016 and 2019.
Create, configure and secure Web and FTP sites and directories.
Manage Web Applications and Application Pools.
Monitor and troubleshoot web servers.
Make web servers highly available.
Configure SMTP services on IIS.


Delegates should have a general knowledge of server administration and networking. Ideally they will have attended our Windows Server course, unless they have comparable knowledge.

Benefits for you as an individual

Knowing the workings of IIS is crucial to support your businesses web applications. Understanding how to practically implement IIS 10 will enable you to make the most of its functionality, concepts and interfaces; saving you time and stress by letting an expert guide you through its workings.

Benefits for your organisation

Giving consistent, secure and reliable access to web applications is one of the major challenges to a modern organisation.  The Microsoft web server product is now a major player in delivering custom applications, so it's essential that your administrative team know how to administer and secure it.

Introduction to Internet Information Server

  • IS Versions and Features.
  • How IIS works and IIS Protocols.
  • Versions of IIS.
  • The Role of Web Servers and Web Technologies.
  • Transmission Control Protocol/Internet Protocol TCP/IP.
  • Hypertext Transfer Protocol HTTP and Verbs and Methods.
  • Domain Name System and Web Servers.

Installing IIS

  • Adding the Windows Web Server Role.
  • Copying an installation.
  • Role Services in IIS.
  • Using Scripted Installations.
  • Verifying an IIS Installation.

Configuring Web Server and Sites

  • IIS Web Administration and Tools to Manage IIS.
  • Internet Information Services Manager.
  • Server Configuration.
  • Hierarchy and Inheritance.
  • Configuration Files.
  • ApplicationHost.Config and Web.Config Interaction.
  • Managing Server and Site Features.
  • Configuring and Creating Web Sites.
  • Web Site Configuration.
  • Creating a Web Site.
  • Adding Structure to Web Sites.

Delegated, Remote and Command Line Administration

  • Delegation of Control.
  • Delegation of Features.
  • Creating Additional Site Administrators.
  • Using APPCMD.EXE and PowerShell to Configure IIS.
  • Backup of IIS Configuration Data.

IIS Security and Secure Transmissions

  • Introduction to Security Issues.
  • Security Checklist and Concerns.
  • Security Basics.
  • OWASP.
  • Secure Sockets Layer SSL.
  • Trusted Root CAs, Certificate Types, Revocation and SNI.
  • Certificates and IIS.
  • Self-Certification.
  • Using Windows Active Directory Certificate Services.

Authentication and Authorisation

  • Authentication and Authorisation Overview.
  • Authentication Methods.
  • Authorisation .

Working with Applications

  • Applications and IIS.
  • Applications and Application Pools.
  • IIS Worker Processes and Application Pools.
  • Managing Web Sites and Application Pools.
  • Stopping and Starting and Recycling Applications and Sites.
  • Managing Application Technologies.
  • ASP Active Server Pages.
  • ASP.NET settings.
  • Adding Applications, Modules and Web Platform Installer.

Web Site Logging and Performance Monitoring

  • Configuring Web Logging.
  • Creating Usage Reports.
  • Log Analysers.
  • Failed Request Tracing in IIS.
  • Using the Failed Request Tracing log files.
  • Performance Monitoring.
  • Monitoring Performance.
  • Resource Monitor.
  • Performance Monitor.
  • Logging Performance.
  • Monitoring IIS Events.

Load Balancing and Farms

  • Introduction Load Balancing and Web Farms.
  • DNS Round Robin Network Load Balancing.
  • External Load Balancer Devices and NLB.
  • Application Request Routing (ARR).
  • Shared Content and Configuration.
  • Introducing Microsoft Cluster Services (MSCS).

FTP and SMTP Services

  • Installation and Administration of FTP.
  • Configuring FTP Sites.
  • FTP Security.
  • SSL and FTP Services.
  • Installing and Configuring the SMTP Service.
  • Configuring an SMTP Server in IIS.
  • Configuring SMTP Services.

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