IT CompTIA Network +

Course Code: NTWK5PLS



5 Day(s)

Course Type

Public or Private

Max Delegates


Delivery Style


Learn how to manage, maintain, troubleshoot, install and configure a basic network infrastructure

This course covers managing, maintaining, troubleshooting, operating and configuring basic network infrastructure.  Providing delegates with a wide technical knowledge of networking, covering all the basic networking components used in today's environments, along with a range of protocols, cable types and network devices.  The course also covers subnetting IP networks using binary numbers - WARNING: this course will contain BITS.

This course will help to prepare you for the internationally recognised, and vendor-neutral CompTIA Network+ certification, which you can take at a later date after the course.  Owing to time limitations, the course does not go into depth in all areas, but rather covers a wide breadth of topics, so additional self-study and practice will be required before booking and taking the exam through Pearson VUE.

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Start Date





WR1 - Worcester, WR1 3EE








WR1 - Worcester, WR1 3EE








WR1 - Worcester, WR1 3EE







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Course Full/Limited availability
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Who is this course for

IT professionals, such as:

  • Desktop Technicians

  • Field Support Technicians

  • Help Desk Technicians

  • Network Support Technicians

  • Service Centre Technicians

  • Technical Writers

  • Installation Specialists

Purpose of the course

Providing you, as an IT professional or network technician, with a solid understanding of IP addressing, network hardware, configuration, troubleshooting techniques and different protocols used in an organisation’s network LANs.

You will learn how to

  • Consider options related to the successful deployment of the network.

  • Understand the components, types of networks and protocols of networks.

  • Become familiar with industry standard TCPIP and IP addressing.

  • Troubleshoot network connectivity.

  • Understand the Local Area Network infrastructure.

  • Gain an overview of common application layer protocols.

  • Compare options for remote networking.

  • Become familiar with Cloud Computing concepts.


Delegates must have attended either our CompTIA A+ Complete course, one of our Windows Server courses or is should be a networking professional with around 12 months hands-on experience.

Benefits for you as an individual

Attendance of this course will ensure you will understand the main common components relating to the networking infrastructure. It offers a practical course to raise confidence to troubleshoot common issues that influence networks. It will also act as part preparation for the Network + industry recognised qualification.

You will have 12 Months Access to CompTIA's CertMaster Learn, Labs & Practice, CompTIA's online knowledge assessment and certification exam practice and preparation system.

Benefits for your organisation

This course will allow the IT related staff to become more familiar with the technologies underpinning the network; to facilitate improved troubleshooting and decision making ensuring the environment is more conducive to a stable work environment.


  • Virtual Machines
  • Virtual Network adaptors
  • Virtual Switches

Topologies and the and the OSI Model

  • Network topologies
  • The OSI model
  • The TCP /IP model
  • Physical layer
  • Data Link layer
  • Network layer
  • Transport layer
  • Upper layers


  • Cabling and physical layout
  • Copper and fibre media and transceivers
  • Cable testing tools and protocol analyzers (Wireshark)
  • Documentation and diagrams
  • Media access control and MAC addresses
  • ARP and broadcast domains
  • Hubs, bridges, switches and collision domains
  • Distributed switches and spanning tree

IPv4 Addressing

  • Setting IP and testing Ipv4 addresses
  • Ipconfig
  • Binary and hexadecimal numbers
  • Subnet masks
  • Default gateways and basic IP routing
  • Ping and ICMP
  • Classful addressing
  • Public and private IP addresses
  • Subnetting and classless addressing
  • Using binary numbers to plan addresses
  • Variable length subnet masks (VLSM)
  • Breaking networks up with routers
  • Using Windows RRAS

Introducing Ipv6 Addressing

  • IPv6 address format and schemes
  • Ipv6 auto configuration


  • Creating and testing DHCP Scopes
  • Automatic IP Addressing (APIPA)
  • Troubleshooting IPv4 addresses and DHCP

IPv4 Routing, VLANS and NAT

  • Routing basics
  • Static routes
  • Introducing routing protocols (RIP, OSPF and BGP)
  • Basic router installation and configuration
  • Using RIP routers
  • Tracert and Pathping
  • High availability routing (HSRP and VRRP)
  • Layer 3 switching
  • Trunks
  • Network Address Translation (NAT)


  • TCP and UDP operation
  • TCP and UDP port numbers

Name Resolution

  • Name resolution methods
  • Hosts files and DNS servers
  • Configuring DNS servers and zones
  • DNS records (A, CNAME, MX, NS, SOA, PTR)
  • Troubleshooting DNS, ipconfig, nslookup

Monitoring and Updates

  • Port Scanners
  • Performance monitoring
  • Event logs and SNMP
  • Updates


  • Troubleshooting procedures

Applications and Services Overview

  • Web servers and HTTP
  • E-mail basics (SMTP, POP, IMAP)
  • Active Directory Protocols: LDAP, Kerberos, NTP
  • Other application protocols: FTP, RDP, SMB, SSH, Telnet
  • Basics of voice services (UC, VOIP, SIP, RTTP, RTCP, QOS)

Basic Network Security

  • Using digital certificates for encryption (HTTPS)
  • Firewalls
  • Proxy servers and security appliances
  • Denial of Service (DOS)
  • Multilayer Switches

Remote Access and VPN

  • Uses of VPN
  • Configuring VPN;RAS servers and clients
  • VPN tunnel protocols (PPTP, SSTP, L2TP/IPSec)
  • Network access authentication (msCHAP, EAP, PEAP, RADIUS, 802.1x)

Introducing Cloud Computing

  • Cloud computing Models (IaaS, PaaS, SaaS)

Wireless Networking

  • Wi-Fi Standards ((802.11a,b,g,ac)
  • Wi-Fi Topologies
  • Wi-Fi encryption and authentication

Wide Area Networks

  • PSTN and Local Loop services

Additional Exam Information

The CompTIA Network+ (N10-008) exam is complulsory

You will receive an exam voucher after your course which is valid for 12 months

We highly recommend that you continue with post course self-study and utilise CertMaster Practice before you sit the examination.

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