Ag Certified Scrum Professional® ScrumMaster (CSP®-SM)

Course Code: Q2ClaAgil188


2 Day(s)

Course Type

Private only

Max Delegates


Delivery Style


Refine your agile mindset while gaining new tools and perspectives.

This workshop is for you to bring your ScrumMaster experience to the table, polish it and add to it.

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If you require the content of this event tailored or have around 7 or more people to train it maybe better for you to host a Private Event, please get in touch to discuss this.

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Who is this course for

Those willing to invest the time to reflect on their Scrum practices and ready to move beyond 'doing Scrum' to 'being Agile'.

Purpose of the course

To expose you to agile/lean concepts and have you apply them in a meaningful and reflective manner.

You will learn how to

  • Work with the Core Competencies in a more a and mature way - PO as Product Champion, Agile Principles in Action, Advanced Stakeholder Discussion, Launching Scrum Teams, Product Ownership with Multiple Teams, Training

  • Implementing Purpose and Strategy - Deep dive into market-driven product strategy practices, Complex product planning and forecasting, Product economics

  • Undertake advanced customer discovery and advanced product discovery and research

  • Improve your product development with empiricism and advanced techniques for product validation and product profitability

  • Apply advanced Product Backlog Management, differentiating outcomes and outputs, Defining Value, Ordering Items, Refining Items to Deliver Customer Value Quickly

Benefits for you as an individual

Aside from the pride gained and earning potential of attaining CSP level, you can also:

  • Attend exclusive CSP® events with other leaders in Scrum and Agile.

  • Attract more recruiters and command a higher rate of pay.

  • Establish a gateway and milestone toward becoming CST®, CEC, or CTC.

  • Receive a free Premium subscription to the world's largest Agile assessment and continuous improvement platform, Comparative Agility®.


Benefits for your organisation

The ScrumMaster role is both challenging and often misunderstood. This course provides forum for experienced ScrumMasters to both get to grips with new concepts and to reflect on their actions to date.

Lean Thinking

  • Describe the origins of Lean Thinking.
  • Explain the core concepts of Lean Thinking and how they can be applied to Scrum.
  • Relate at least five wastes in product development to the seven wastes in Lean manufacturing.
  • Relate at least three Agile development practices to Lean practices.

Scrum Master Core Competencies

  • Differentiate at least three alternatives to open discussion.
  • Identify at least three actions the facilitator can perform to support the development of an inclusive solution. 
  • Apply at least three visual facilitation techniques for a collaborative session.
  • Identify at least three practices for facilitating remote meetings.
  • Create a coaching agreement with an individual or a team.
  • Discuss the importance of at least two fundamental coaching assumptions.
  • List at least three fundamental psychological concepts that help transform individual behaviour.
  • Develop and teach at least one topic related to Scrum or Agile.

Service to the Development Team 

  • Appraise at least two different models for team development.  
  • Compare at least three techniques for improving team effectiveness. 
  • Explain at least three reasons why the start of a new Scrum Team should be handled differently from a traditional project kick-off or charter.
  • Describe at least five responsibilities for Scrum Team members and stakeholders when starting new Scrum Teams. 
  • Plan the launch of a new Scrum Team. 
  • Propose strategies to fill in missing skills or capabilities the team needs to create successful products. 
  • Illustrate how at least one element of software craftsmanship applies to your work.

Service to the Product Owner

  • Apply at least two techniques for moving from product vision to Product Backlog. 
  • Appraise at least three criteria that can be used for structuring a complex or multi-team Product Backlog.

Service to the Organisation 

  • Compare at least two systematic methods for helping organisations improve their Scrum adoption.
  • Analyse your approach to a complex intervention that addresses the root cause(s) of an organisational dysfunction.
  • Demonstrate at least two tangible examples of how you changed the culture of your team or organisation.

Scaling Scrum

  • Contrast at least two patterns for scaling the Product Owner role.
  • Experiment with at least three techniques to improve inter-team collaboration.
  • Explain at least three benefits of supporting strong development practices when working with multiple Scrum Teams.
  • Plan the launch of multiple Scrum Teams.

Scrum Mastery

  • Outline a personal development strategy toward Scrum Mastery.
  • Practice mentoring someone.

Additional Exam Information

There is no formal exam associated with this training. Delegates attain CSP®-SM certification by:

  • Attending a certified CSP®-SM educational offering to gain advanced Agile facilitation and coaching skills and learn progressive techniques in service to the Product Owner and the Development Team.

  • Successfully completing all educator-designed components of an approved educational offering. This may include pre- or post- course work as deemed necessary by your approved educator to complete the learning objectives.

  • Accepting the CSP®-SM License Agreement and completing your Scrum Alliance membership profile.

  • Validating at least 24 months of work experience specific to the role of Scrum Master (from within the past five years).

NOTE: You may take the CSP®-SM educational offering at any time after completing your A- CSM certification, and must have at least 24 months of Scrum Master experience logged into your Scrum Alliance profile before you are eligible to receive your CSP®-SM certification.


Prior to starting the course you are required to complete the Scrum Foundations e-learning course, available free of charge at:€¦;
The e-learning course should take around two hours. Failure to do so may invalidate your certification process.
Excellent and informative instruction. Pleased to see some intelligent use of the short time frame to use Agile to resolve our questions.
- Mark Wilson Ramsay, Jaguar Land Rover (Whitley)
The tutors were superb, and I learnt far more than expected, the way the training was tailored was excellent. It far exceeded my expectations.
- Mark Ellison, Jaguar Land Rover (Whitley)
Tim is a fantastic tutor and really brings the content to life. He made us all very relaxed about the next stage of the course.
- Isobel Walker, University Of Birmingham
Excellent course content delivered clearly by Tim - the structure was excellent and the content was memorable because of the excellent delivery
- Rose Hannant
The trainer Tim Finch was brilliant. At first when I did the pre-reading I expected the course to be really dull but he brought the content to life and was…
- Emily Muscat, University Of Birmingham

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