BCS Certificate in Modelling Business Processes

Who is this course for

This course is suitable for those who want to obtain the BCS certificate in Modelling Business Processes and learn about the investigation, modelling and improvement of business processes.

It is suitable for those currently working as Business Analysts and other professionals utilising Business Analysis skills as part of their current or future role.

Purpose of the course

This three day course is designed to give delegates a good end to end understanding of Business Process Modelling best practice. The BCS certificate in Modelling Business Processes is awarded to candidates who pass the exam at the end of the course.

You will learn how to

Identify and model core business processes at an organisational level.

Identify and model business processes at the process level.

Identify the events that trigger the business processes.

Identify the outcomes from the business processes.

Model the actors, tasks and process flows that comprise a business process.

Analyse the tasks within a business process.

Identify the business rules applied within tasks.

Analyse the performance issues of individual tasks.

Identify the performance measures applied within a business process.

Analyse and improve business processes.

Prerequisites

There are no specific pre-requisites for this course, however delegates are expected to be working or have worked in a Business Analysis role or similar.

Benefits for you as an individual

Many Business Analysts perform their roles with little formal training or qualification. This course helps to formalise the learning you have done on the job, fills in any gaps you may have and provides guidance on best practice.

It gives you a qualification to take away with you that is universally recognised and valued - BCS Certificate in Modelling Business Processes.

Benefits for your organisation

Modelling your existing business processes well is a vital part of any improvement process. Get this wrong and you are unlikely to be effective.

This robust and effective course ensures individuals and teams have the skills to get this vital early stage right:

Standardise Business Modelling practices across your workforce

Bring your team's outputs in line with best practice

Get less experienced team members up to speed fast

Grow your Business Analysis capability in the knowledge that new additions to your team have the necessary skills

The context for business process modelling

Purpose of business process modelling
Process for business process modelling
Approaches to business process modelling
The hierarchy of business processes – organisation, process and task levels
Differences between the process view and the functional view of an organisation
Advantages of the process view

Organisational model of processes

Strategic context for business processes
Relationships between processes, including those at the same level and between levels of hierarchy
Building an organizational view of processes
Delivering value to customers and the value proposition

Modelling the business processes

Selected business process modelling technique
Modelling as-is business processes
Events that trigger business processes
The outcomes from business processes
Timelines for business processes
Business process measures

Documenting tasks

Identifying tasks – one person, one place, one time
Documenting steps to complete the tasks
Documenting business rules
Task performance measures

Evaluating and improving business processes

Identifying problems with the as-is business processes
Analysing the process
Analysing the handoffs
Analysing the tasks
Staff performance issues
Challenging the business rules
Modelling the to-be business processes
Approaches to business process improvement
Transition
Integration of business process modelling and requirements definition
Implementation issues

Additional Exam Information

BCS Modelling Business Processes multiple-choice examination taken after the course at a time of your choosing

Exam fee is included in the course cost

The format of the examination is a one-hour closed-book multiple choice examination.

40 Questions - Candidates need to achieve a minimum of 26 marks out of 40 to pass.

Pre-Coursework

We provide a pre-reading document for this course.

Delegates should plan to spend around four hours prior to the course completing this pre-reading.

BA BCS Certificate in Modelling Business Processes

Duration

Course Type

Max Delegates

Delivery Style

Investigate, Model and Improve Business Processes

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