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Be more assertive – Learning from Richie McCaw

At the core of all communications there lies a precarious tightrope. Fall off said tightrope to one side, and plummet into a pit of passiveness. If you lose your balance and slip to the other side, you’ll be met by a red-hot stream of aggression. Maintaining a healthy balance will reward you with the achievement of assertiveness. It all sounds very much like every conversation we have takes place on a knife edge – but thankfully we’ve got a much nicer scenario to explain how you can be more assertive. The rugby world cup is still in full swing, and we’re continuing to make the most of the occasion...

Habitually Excellent – 3 Steps to becoming an effective person

Traditionally, when people aim to make positive changes in their lives they will throw themselves into guides such as “Become successful in 30 minutes!” Or “My secret to becoming an overnight millionaire!” But the long-term goals involved in such guides are perpetually vague and provide little in the way of short-term, moment to moment answers in your current role. That’s where being effective as a person can produce real results. At Quanta we wanted to write about this and saw a golden opportunity to make the following examples more relatable – the rugby world cup!

Taking a leaf from the All Blacks – Building a high performance team

A team is a team. It doesn’t matter much about what level said team is performing at – they all have the same needs that must be fulfilled to reach their purpose. A professional rugby team needs to put points on the opposition in the same way that any business needs to tear market share from its competitors. We bring up the rugby comparison not only due to the gloriously relevant timing of the rugby world cup, but also because of how intrinsically linked the two examples of high performing teams can be. However, there are (hopefully) less knocks to the head in your office than on the field. Here are some of our guidelines and other theories that can maximise team cohesion and overall performance!  

Best practice vs real life

So there I am teaching an MSP class when one of my delegates asks, “do I need to disregard real life when I do the exam?” And that’s a dangerous question for those of us teaching any best practice framework. While technically the answer is “yes” – because it is the book and how it is applied to a given scenario that is tested, this can be dangerous. It can lead to people saying, “oh OK; then it has nothing of value to add to the workplace”.

Upcoming Quanta Webinars

Do you work in a school, college or university? Do you use Microsoft Office 365? Are you using it to its full potential? Or… Are you looking to add IT certifications to your apprenticeship schemes? You may just be in luck! We are holding 2 webinars covering these subjects on 8th October delivered by one of our expert trainers!...

ITIL4® Strategist - Direct, Plan and Improve (DPI)

Learn to create and manage a 'learning organisation' through the application of continual improvement, ensuring business delivery through agile service delivery.

Direct, Plan and Improve is the one and only ITIL4 Strategist course. It focuses on the higher level management capabilities that an agile service delivery organisation requires in order to align and remain aligned with business need and an ever-increasing pace of change to deliver services to. 

Ensuring that a strategic, business-focused approach to service management is taken is key to the business co-creating value and maintain competitive advantage. With IT services embedded so deeply in digitally transformed organisations, this has never been more important.

Duration
3 Days

ITIL4® Specialist - Create, Deliver and Support (CDS)

Learn how to create services and assure continual value co-creation using the latest ITSM framework, as well as Agile and Lean delivery principles.

Create, Deliver and Support is the ITIL4 Specialist course that focuses on understanding how to create service value streams to support and deliver value to the customer. It deals with the creation of the value streams themselves, the organisation, information and technology to make them a reality and the practices that contribute towards the delivery.

Using ITIL4 principles and practices service delivery can be be aligned with demand for value from the customer, resources can be best utilised and techniques, such as Shift Left, leveraged to increase capability throughout the organisation.

Duration
3 Days

Cyber Matters [An Introductory Overview to Cyber Security]

Start the journey to understanding the role of cyber in your organisation.

This 1 day course is an introduction to a wide range of security and cyber related topics, covering the fundamentals of security, areas in which it is applied and, most importantly, why it matters that security is integrated into our daily working practices.
Delegates do not need previous experience of cyber but a general appreciation of the way in which IT is utilised in a modern business would be beneficial.

Duration
1 Day

Certified Scrum Product Owner (CSPO®)

Helping Scrum teams build the right thing

Scrum is the most broadly practiced Agile framework in use today.  This 2-day course will give you the practical skills you need to be a successful Product owner within an Agile environment.

Duration
2 Days

SOS – Save Our Security

Last year 58% of companies left over 100,000 folders open for the world – and any maliciously interested parties therein – to see. The sensitivity of these folders varies, but with cyber-criminals becoming increasingly savvy in their approach to data theft it is becoming increasingly harder to protect yourself. Read on to find out how to combat this threat.