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5.4/6 Customer Satisfaction

We view customer service as critical to the survival of our business. Since 1991, we have seen competitors come and go; some large, some small. We all know that the training market is extremely competitive but we have steadfastly held onto an important, often forgotten by others, key objective – to provide training that matters – that REALLY matters – that enables delegates to go back to their place of work with new skills that they can actually embed into their business. These delegates are satisfied because they feel that they have truly learnt.

Big things are happening with Information Governance in UK Plc. What can we do to address the challenge?

Security is a hot potato, has been for ages, and isn’t going away anytime soon. Obvious to say, harder to deal with. GDPR is one of the top subjects for CIOs up and down the land. Brexit won’t change that, we’ll still deal with the mainland and they will still expect us to comply with their legislation, even if it ends up not being directly on our statute books.

A Consultative Approach

When we speak to our customers, one message rings loud and clear; our customers choose Quanta because of our consultative approach to training. Flexibility is not something we pay lip service to. Flexible and bespoke training is at the heart of our core offering; we are not in the market to stack courses high, sell cheap and effectively ‘sheep dip’ delegates through exams.

Career Change Anyone?

What do you do when you have delivered projects in a number of different countries, across a number of different industries and for countless companies. For me that was the question I posed myself when I realised that it was time to change and do something different.

Playing games and rescuing rockets – a personal view from 10 years of playing Apollo 13

Who wouldn’t love the chance to work for NASA! I wanted to work for NASA when I was growing up, loved space and everything that went with it. Then I got into IT and IT service management. But that love of space never went away. The idea of running the Apollo 13 mission using IT service management processes and principles has always resonated because of that.

From Building Bridges to Building Code - My Quanta Journey

Coming out of University I had no idea what career path I wanted to follow – the only thing I was sure of was that I did not want to pursue a career in my completed degree (Civil Engineering)! After a few fortunate events, I found myself in a position where I was working in a great training company with a huge range of courses on offer.

System-Versioned Temporal (Time Travel) Tables in SQL Server 2016

SQL Server 2016 introduces some significant new features. An interesting enhancement is System-Versioned Temporal Tables. Microsoft say these can be used to “Time Travel” a table without the need for a Flux Capacitor. These tables look just like any other tables but can be queried in a rather interesting way; you can query them to return how they looked at a previous date and time. The SELECT statement has a FOR clause that can be used as a simple “at this specific point in time” or it can be a more complex time range.

Future Perfect! Dean's Resettlement Journey

Blog Post by Jo Wright on Tue, 26/9/2017 - 14:40

The latest cover story from Quest, the independent resource on education, resettlement and recruitment, is now available to read.  Dean Wood is a Quanta MOD resettlement delegate who undertook part of his training with us.  See how his training journey made a difference to his future career path.

Collaboration with Office 365 Part 1

Blog Post by Jason Ford on Tue, 26/9/2017 - 11:02

This is part 1 of a series of blog posts around Office 365 and getting the most out of your licence. Cloud technology has taken off in a big way in the last few years and one thing we are asked for with increasing frequency at Quanta is workshop sessions for end users taking them through how to store documents in “the cloud” and collaborate with one another.