How many times have you sat on a course, a lecture or a seminar and then gone back to work and found that you have forgotten to take a note of that point which the trainer made on the 2nd day of the course which was vital to a project you are working on? Or, where you have started implementing a new methodology but have hit a stumbling point and you need some advice on how to overcome the hurdle?
A half-second pause preceded an enormous roar when the Worcester based Quanta Forces Training Team realised they had won the Service Leavers’ Training Company of the Year award for the third year in a row.
Here at Quanta, we believe that technical training should be practical – we teach people how to put their skills to use in the Real World rather than just to pass an exam. In light of this, each delegate has their own workstation for the course that they can tinker with as they please (within reason!). Within this sandbox environment, delegates can try out the things that they want to do in a live environment safe in the knowledge that any problems encountered can be addressed by the trainer.
The PRINCE2 methodology and its purpose in giving structure to projects is well-documented. And, of course, having processes to follow, documentation templates to make use of and a clear list of roles and responsibilities that need to be fulfilled is all incredibly useful stuff.
But this will only get you so far.
“Training Perks”, we hear you cry. You WON’T be disappointed!
To start with – location. Our Worcester Training Centre is tucked away in the heart of Worcester next to the River Severn, the Swan Theatre and Worcester Racecourse. Not only is it beautiful here, but we are surrounded by lots of public car parks which are a 1-3 minute walk to our front door. Furthermore – there is easy train access with Foregate Street just a 5 minute walk away with trains to Birmingham, London, Reading and Oxford.
We view customer service as critical to the survival of our business. Since 1991, we have seen competitors come and go; some large, some small. We all know that the training market is extremely competitive but we have steadfastly held onto an important, often forgotten by others, key objective – to provide training that matters – that REALLY matters – that enables delegates to go back to their place of work with new skills that they can actually embed into their business. These delegates are satisfied because they feel that they have truly learnt.
Big things are happening with Information Governance in UK Plc. What can we do to address the challenge?
Security is a hot potato, has been for ages, and isn’t going away anytime soon. Obvious to say, harder to deal with. GDPR is one of the top subjects for CIOs up and down the land. Brexit won’t change that, we’ll still deal with the mainland and they will still expect us to comply with their legislation, even if it ends up not being directly on our statute books.
When we speak to our customers, one message rings loud and clear; our customers choose Quanta because of our consultative approach to training. Flexibility is not something we pay lip service to. Flexible and bespoke training is at the heart of our core offering; we are not in the market to stack courses high, sell cheap and effectively ‘sheep dip’ delegates through exams.
What do you do when you have delivered projects in a number of different countries, across a number of different industries and for countless companies. For me that was the question I posed myself when I realised that it was time to change and do something different.
Ian Turner, Specsavers' Learning & Development Business Partner shares his thoughts on why Specsavers chose Quanta to be its Preferred Training Partner: