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Could you take on the running of a disaster relief effort in the wake of the worst storms and flooding seen in Ocean City’s history?! Can you work with others to ensure that the people get food and water, and don’t contract deadly diseases? Can you satisfy the "Powers-That-Be" that this humanitarian effort is a beacon to the world for how these efforts should be managed? If so, then welcome to Ocean City after some of the worst flooding in history and take on the challenge of OPERATION AFTERMATH!

The course will allow the delegate to install, maintain, and manage Microsoft Exchange Server 2013. The course covers all main features including mailbox management, mail delivery, availability, security and compliance.

Kanban is emerging as the definitive process inspection tool for radically reorganising the way organisations manage their work. Though powerful in isolation, many teams choose to 'plug-in' Kanban to their existing Scrum, DSDM or plan-driven frameworks.

Tailored specifically to your work situation and those aspects of performance management that you find difficult, this highly interactive module focuses on motivating and communicating with team members and handling those difficult conversations with under-performers.

This hugely enjoyable course uses 'Forum Theatre' and professional actors to ensure that you get the best from your staff.

Having difficult conversations is a core component of a Managers role, be it with line managers, giving feedback reports, negotiating with customers and even disciplinary matters.

This course, with the help of 'Forum Theatre' and professional actors ensures that your managers are aware of and have practiced difficult conversations.

Organisations are constantly changing; whether it is a new mandate from Whitehall or shifting market conditions, change is what keeps organisations at the front of their field and thriving.

This course will give your managers the tools and the confidence to successfully assess and implement a programme of change.

Based on the latest thinking and research on strategy, this course uses real examples and an immersive case study to bring strategic concepts to life, whilst providing an opportunity to apply tools and techniques learnt to a real industry.

Based on the seminal work on negotiation 'Getting to Yes' by Roger Fischer & William Ury, this practical hands on course will enable you to improve your negotiation skills in both formal and informal situations, creating wise, efficient and amicable outcomes that satisfy both parties' interests.

Watch Video of this powerful, experiential course during which delegates embark upon a cycle of continual learning. Undertaking a team task (Action), considering the factors that contributed to the success or failure of that action (Reflection), learning from this discussion (Conceptualise) and then trying to improve their behaviours in the next task (Experimentation).

This cycle of experiential learning is punctuated by a series of interactive presentations from the tutors and time spent on self-reflection.  The course is run in teams of between five and six and each team is appointed a dedicated facilitator, ensuring plenty of personal attention and a safe and powerful learning environment.

With increased functionality on Windows Server 2012, Hyper-V is now a serious consideration for organisations. The course will allow the delegates to install, maintain, and manage Hyper-V on Windows Server 2012 R2.