The SIAM Professional certificate addresses the detailed challenges of understanding the service landscape. It covers the core elements of the Service Integrator, the Implementation Roadmap and SIAM Practices in greater detail to allow delegates to understand what it means to adopt and implement SIAM and how it can generate value.
The ITIL4 Managing Professional course covers the latest version of the most used service management framework for existing practitioners. It is pitched at a higher level than ITIL4 Foundation and covers material from the follow-on publications such as the influence of Agile and Lean, the use of the Service Value System and more detailed, contextualised coverage of the practices introduced in the Foundation publication.
It covers key material from the ITIL4 Foundation publication as well as material from all of the new ITIL4 Intermediate publications "Create, Deliver, Support (CDS)", "Drive Stakeholder Value (DSV)", "High Velocity IT (HVIT)" and "Direct, Plan and Improve (DPI)".
This 2 day course explains what new elements in ITIL4 are, what has been changed or removed and how it can support new thinking in digitally-transformed service management. It is for existing holders of an ITILv3 Foundation certificate, which is a pre-requisite for attending this course, as material which is already covered in ITILv3 WILL NOT be covered in this course, hence the reduced running time.
The best defence is a good offence! Being proactive in searching for and managing threats to your data is proven to be the best method of staying protected.
Cyber security is not just something that the most technically-gifted minds need to concern themselves with. Between advancements in technology and an exponential rise in cybercrime, your organisation needs water tight cyber security now more than ever.
To excel, you need the best.
At Quanta training there is little that we can explain about ourselves without using our favourite words: “Learn, Embed, Excel.” Without doubt you can expect an unparalleled training experience from us, with your needs at the centre of every step along the way. There is every reason to begin your progress towards excellence right now!
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