The SIAM Professional certificate addresses the detailed challenges of understanding the service landscape. It covers the core elements of the Service Integrator, the Implementation Roadmap and SIAM Practices in greater detail to allow delegates to understand what it means to adopt and implement SIAM and how it can generate value.
The ITIL4 Managing Professional Transition course covers the latest version of the most used service management framework for existing practitioners. It is pitched at a higher level than ITIL4 Foundation and covers material from the follow-on publications such as the influence of Agile and Lean, the use of the Service Value System and more detailed, contextualised coverage of the practices introduced in the Foundation publication.
This 2 day course explains what new elements in ITIL4 are, what has been changed or removed and how it can support new thinking in digitally-transformed service management. It is for existing holders of an ITILv3 Foundation certificate, which is a pre-requisite for attending this course, as material which is already covered in ITILv3 WILL NOT be covered in this course, hence the reduced running time.
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Python is a widely used general-purpose, high level programming language. It is growing in popularity due to its emphasis on code readability, and its syntax allows programmers to express concepts in fewer lines of code. This 2-day introduction course will get you started by understanding the basics.
R is the common language of data science and has long been popular among data scientists. It is highly extensible and provides a wide variety of statistical, machine learning methods and predictive modelling techniques. Recently due to a focus on data, reporting and big data R is becoming more common place and this introductory course will teach you the basics to start you off on your R journey.