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The VeriSM Authors' Intro

Blog Post by Jo Wright on Tue, 20/2/2018 - 11:59

If you're completely new to VeriSM, take a listen to a 2 minute intro from the very authors themselves, and if you want to know more, Quanta's Adam White-Bower is the very first APMG International accreditated trainer to take you through your options. Learn more.

Video link: https://youtu.be/vAmLKZk3IiU

 

 

VeriSM – Service Management thinking is changing into the future

2017 was a frustrating year for me in ITSM. ITIL, in its current form, has been around for 10 years (the 2011 revision warmed it up a little, but wasn’t exactly been a big change, let’s face it) and that’s a long time in IT terms. Don’t get me wrong, I don’t think that ITIL has suddenly become irrelevant (it hasn’t) or that IT has somehow changed out of all recognition. BUT there have been big changes in approach throughout service delivery and we’re still waiting for ITIL to catch up.

RESILIA Practitioner

Current best practice for cyber resilience underpinning cyber security

Your business expects you to not only know what RESILIA is, but to be able to put it into practice. This course takes that Foundation learning you've got and enables you to take it to the next level by ensuring your organisation is asking the right questions, knows what the business requires, and can align it with existing practice. 

Read the factsheet about RESILIA here

Duration
2 Days

GDPR for Techies

Blog Post by Jason Ford on Thu, 18/1/2018 - 14:02

 

Over the last 6 months as I’ve been delivering various technical courses one question keeps being thrown at me:

VeriSM Essentials - iFDC

Services for the digital transformation age.

verism-badge.pngThis course gives you the fundamentals about this exciting new approach to enable the whole organisation to be the service provider.

Duration
1 Day

VeriSM Foundation - iFDC

Services for the digital transformation age.

verism-badge.pngStart here for a comprehensive overview on this new approach to delivering consumer-focused services from the whole organisation, not just IT.

Duration
2 Days

VeriSM Plus - iFDC

Services for the digital transformation age.

verism-badge.pngIf you already hold a Foundation-level service management qualification then this is the course to inform you about the next stage in organisation-wide service delivery.

Duration
1 Day

GDPR Technical Tools

A look at how you comply with your organisations GDPR requirements using your existing Microsoft technical infrastructure

With the introduction of GDPR on the horizon, identifying and managing data effectively has never been more important. This hands-on technical course will show you how you can use your existing technologies including Active Directory, SharePoint and Exchange to support your GDPR adoption. 

Duration
3 Days

Quanta Trainers

The majority of our training is developed and delivered by our own in-house team of trainers. This allows us to be incredibly flexible in our offering (see our blog about tailoring courses to your need) and enables us to ensure that the training that you are getting has great content and is delivered effectively.

APM Chartered Status update blog post

Blog Post by Alex Smith on Tue, 12/12/2017 - 14:59

As usual, we’ve been incredibly busy here in the run up to Christmas and the New Year.

As one of the many things we’ve been doing in what promises to be an exciting 2018, we’ve been actively involved in the consultation process contributing towards the development of the Association of Project Managers’ (APM) new Chartered Standard for project professionals.