Search Quanta

The looming ELC deadline - 3 Reasons to check your spend allowance

 

Ok, hands up, who knew about the impending 31st of March 2021 ELC spend deadline?

It’s likely you know all about your wonderful Enhanced Learning Credits, and the key role they repeatedly play in resettlement success for service leavers. Receiving heavily subsidised training and personal development from the government? It sounds like a fairy tale entitlement; one that’s certainly too good to risk losing out on.

Advanced Certified Product Owner® (A-CSPO®)

A reflective workshop-based session to hone your abilities as Product Owner.

This workshop is designed to refine your existing Product Owner skills through a series of reflective exercises and discussions. New content that takes us beyond Scrum and deeper into the realms of empiricism, lean start-up and product management (to name but a few) are also introduced. Please note that due to the applied nature of this course, some work outside of classroom hours will be required.

Duration
2 Days

Advanced Certified ScrumMaster® (A-CSM®)

A reflective workshop-based session to take your Scrum mastery to the next level.

This workshop is designed to hone your existing ScrumMaster skills through a series of reflective exercises and discussions. New content that takes us beyond Scrum and deeper into the realms of agility, coaching and change management (to name but a few) are also introduced. Please note that due to the applied nature of this course some work outside of classroom hours will be required.

Duration
2 Days

Deliver Amazing Customer Service

Remember the customer is always right...

An interactive and practical one day course that covers the fundamental principles of good customer service, techniques for communicating effectively with customers and dealing with difficult conversations. The course draws upon best practice, delegates’ personal experiences and uses real examples and case studies to bring the subject matter alive and ensure its relevance. The course will provide you with the confidence and skills to provide amazing customer services 

Duration
1 Day

Lean Six Sigma Yellow Belt +

Learn to use Lean Six Sigma to improve your business practices, gain your Yellow belt and then put it into action with CarWorks to see how it really works!

Lean Six Sigma is a management approach to business performance improvement that combines the two proven philosophies of Lean (which focuses on speed, efficiency and removing waste from processes) and Six Sigma (which focuses on effectiveness and reducing variation). The Yellow Belt certification provides an ideal introduction into both of these approaches and how they complement and supplement one another.

CarWorks, a Lean simulation is an engaging and illuminating one-day simulation  that focuses on illustrating, and bringing to life, the principles of continuous improvement and Lean philosophy. By managing a simulated car factory over a series of rounds, you will identify areas for improvement, and using the tools and techniques you have learnt, apply these to later rounds and see the impact that they have on production, customer satisfaction and profitability.

Duration
3 Days

Certified Information Security Manager (CISM)

Learn the key skills and areas for a Certified Information Security Manager and prepare for the exam component of this sought-after qualification.

This course is intended to prepare delegates for the Certified Information Security Manager exam and exposes them to the job practices associated with this challenging role. It covers the key areas prescribed by the syllabus for the exam and discusses the concepts and process that someone performing this job would be expected to understand.

Duration
4 Days

Summit Scrum – a Live Online Scrum Business Game

Discover Scrum by doing it. Drawing inspiration from our other business games, Summit Scrum takes this immersive learning style into the digital space.

Adventure tourism is a tough market to break into. Can you and your Scrum team build the collateral necessary to attract customers before the booking window for the season closes? How will you respond to competitor activity and market opportunities? You’ll need to leverage your agility to the maximum to finally Summit Scrum.

Duration
1 Day

Managing People Remotely

Through this course you will understand how you can get the most out of your team when managing from a far

A comprehensive Quanta course covering the key aspects of remote people management, whether in a departmental or project environment. Do some people seem to be natural managers and get on with everyone?  Why is this? Perhaps you are one of them?  We explore this and many other questions in this course. 

Duration
2 Days