Microsoft Power BI is a powerful business analytics service that can be used to transform data from multiple sources into interactive, visual reports that can be viewed on any device. With Data Analysis and Business Intelligence being vital to business success, this course will give you the knowledge and tools to create accurate data models upon which you can make critical decisions for your organisation.
This 5-day course focuses on learning practical business analysis skills that can be used in the workplace. Course delegates should be able to return to their working environments and work as an effective Business Analyst, immediately adding value and building relationships with project stakeholders.
The course focuses on learning how to do business analysis in the real world, in both agile and formal/waterfall environments. It also covers the whole of the syllabus for the BCS certificate in Requirements Engineering, meaning delegates have the option of taking this exam at the end of the course.
The course is very practical, with around 50% of training time devoted to individual and team exercises. During the course, delegates will attend daily stand-ups, produce a product vision and user stories, perform poker planning and interview product owners and other stakeholders. A simple case study is used throughout the course, enabling attendees to experience the life-cycle of a project and the deliverables produced.
Delegates work in teams simulating a real project and are encouraged to make short informal presentations at the end of some exercises to build their confidence and develop the skills of peer review.
Driving Stakeholder Value means what it says - the service provider taking responsibility for every aspect of service provision.
This starts with understanding and marketing, continues through development, onboarding and delivery.
In fact, until we have offboarded the customer every aspect of the customer journey has to be understood, planned and delivered if organisations will truly co-create value from IT Services.
High Velocity IT puts service management into the heart of digital transformation.
This course is for organisations that are practising service management, or want to, but need to integrate it with DevOps, Leans, Agile and other new, or new to ITIL, approaches.
This questionnaire has been designed to help you determine how resilient you are and in which areas are you particularly resilient, or in which areas could you improve your resilience.