VMware 6 Troubleshooting

Currently this the only VMware 6 troubleshooting course there is!

This course is designed to provide system administrators with additional skills to assist them in the troubleshooting of a VMware environment

It is has also been updated to vSphere version 6 but still references version 5.5. This includes not just the operating system, but also the utilities used, such as vMA.

Course Code
4 Days
Delivery Style
Course Type
Public or Private
Max Delegates
Special Instructions
If paying for this course by Training Days, the cost is 6 Training Days.
Available as Nutshell

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Purpose of this course

After attending this highly practical course you will have VMware troubleshooting skills which will certainly reduce or maybe even eliminate the need for a VMware support contract.  With over 70% of the course being lab based, you will certainly be given the exposure and experience to make that a reality!

Who is this course for

System administrators, system engineers, those in short who need the skills, knowledge and practical abilities to perform advanced troubleshooting of a VMware environment.

You will learn how to
  • Use the VMware vSphere Client and service console commands to configure or diagnose and rectify problems on vSphere
  • Use the vSphere Client and the VMware vSphere Management Assistant (vMA) appliance to configure or diagnose and rectify problems on vSphere hosts
  • Use ESXi technical support mode to diagnose and rectify problems on vSphere
  • Use vSphere 6 console troubleshooting options
  • Create and use a network sniffer to capture and display virtual switch network traffic
  • Use the vSphere Client and command-line tools to troubleshoot VMware VMotion™, VMware Storage VMotion, VMware High Availability, VMware Distributed Resource Scheduler, and virtual machine power-on problems
Benefits for your organisation

With the additional skills from this course, the organisation should benefit from a time saving in the rectification of problems, no need to call third parties, which in turn should lead to more consistent and reliable VMware environment. This results in a greater availability of the services offered by the IT department and hence greater efficiency, and an overall cost saving for the organisation.

Benefits for you as an individual

This course will enhance your VMware troubleshooting skills, allowing you to solve problems that perhaps you might have had difficulty with beforehand. It should result in a reduced need to call for assistance, be it raising the incident to the next level or calling in third party support.

Course Introduction

Troubleshooting in VMware 6 and 5.5

EXSii Command-Line Troubleshooting Methods

Install and use vMA
Learn common VMware vSphere Command-Line Interface commands and syntax
Use vSphere console troubleshooting options
Configure ESXi technical support mode and SSH access

ESXi, and vCenter Server Log Files

View ESXi, and vCenter Server log files, from both the file system and the vSphere console
Configure a centralized ESXi log host

Network Troubleshooting

Identify and configure vNetwork components
Configure and use a network traffic sniffer

Management Troubleshooting

Troubleshoot vSphere management components

Storage Troubleshooting

View, configure, and diagnose storage access problems
Configure iSCSI authentication and digests

VMotion Troubleshooting

Troubleshoot VMotion and Storage VMotion errors

VMware HA Cluster Troubleshooting

Troubleshoot errors with slot calculations, admission control, and host monitoring

DRS Cluster Troubleshooting

Troubleshoot errors with shares, pools, and limits

Virtual Machine Troubleshooting

Review power-on requirements
Troubleshoot virtual machine power-on failures

Graduation Lab

Complete a final multi hour, multi problem troubleshooting exercise


This is course builds upon either the delegates existing VMware skills, or the skills learnt in the administrative courses offered, such as the Fast track or Install, Configure and Manage. It is not suitable for someone new to VMware.

About the Lead Trainer

Chris is Quanta's Operations Director and is responsible for ensuring the overall smooth running of the business.

Outside of work Chris is a keen volleyball player, he has played national league volleyball for many years and has also tried his hand at coaching, as well as being a qualified volleyball referee. He also loves travelling and is a keen photographer.

Quick Fact: Chris was part of the London 2012 Olympics & Paralympics, spending most of the summer down in the capital as a Field of Play Attendant for the Beach Volleyball and then as a National Technical Officer line judging at the Sitting Volleyball.