Internet Information Services 8.5 Administration

Learn to understand and use Internet Information Services 10

IIS is a web server application and set of feature extension modules created for use with Microsoft Windows and is the second most used on the web. This course covers how best to use this product within a corporate environment and the benefits it will bring.

Course Code
2 Days
Delivery Style
Course Type
Public or Private
Max Delegates
Available as Nutshell

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Purpose of this course

This course will teach you to understand the use and implementations of Internet Information Services. As well as being able to configure it for webpage hosting, FTP and SMTP services, you will also be able to configure the server for security and performance considerations.

Who is this course for

Systems Administrators and Support Staff who need to implement and administer Web Servers and Web Sites using Internet Information Services 8.5 in both Internet and Intanet environments.

You will learn how to
  • Install and Configure  Web servers on Windows 2012
  • Create, configure and secure web and FTP sites and directories
  • Configure SMTP services on IIS
  • Manage Web Applications and Application Pools
  • Monitor and trouble shoot web servers
  • Make web servers highly available
Benefits for your organisation

Giving consistent, secure and  reliable access to web applications is one of the major challenges to a modern organisation.  The Microsoft web server product is now a major player in delivering custom applications and Outlook Web Access, so it’s essential that your administrative team know how to drive it.

Benefits for you as an individual

Knowing the workings of IIS is crucial to support your businesses web applications. Understanding how to practically implement changes bought in with ISS 10 will enable you to make the most of its functionality, concepts and interfaces, so save time and stress by letting an expert guide you through its workings.

Introduction to Internet Information Server (IIS)

IS Features and Protocols
The Microsoft Internet Products
The Role of Web Servers
Web Technologies
Transmission Control Protocol/Internet Protocol TCP/IP
Ports, Sockets and Application Protocols
Hypertext Transfer Protocol HTTP and Verbs
File Transfer Ptotocol FTP
Domain Name System (DNS)
Simple Mail Transfer Protocol SMTP
Exercise: Installing DNS tools and Creating Zones

Installing IIS

Requirements and IIS Installation
Adding the Windows 'Web Server' Role
Copying an installation
Role Services in ISS
Using Scripted Installations
Verifying an ISS Installation
Exercises: Installing IIS and Examining the Installation

Web Server and Site Administration

Tools to Manage IIS
Internet Information Services manager (IIISM)
Server Configuration
Hierarchy and Inheritance
Configuration Files
ApplicationHost.Config and Web.Config Interaction
Managing Server and Site Features
Exercise Setting Server Defaults, and Examining Configuration Files
Configuring and Creating Web Sites
Web Site Configuration
Creating a Web Site
Adding Structure to Web Sites
Exercise: Creating a Site and Adding Structure

Additional Web Administration

Delegation of Control
Delegation of Features
Creating Additional Site Administrators
Using APPCMD.EXE to Configure IIS
Optional Exercise: Using Appcmd.exe to administer Sites
Optional Exercise: Using Appcmd.exe to administer Sites
Backup of IIS Configuration Data
Exercise: backing up and restoring IIS Configurations

IIS Security

Introduction to Security Issues
Secure Sockets Layer SSL
Secure Sockets Layer in Operation
Trusted Root Certificate Authorities
Certificates and IIS
Self Certification
Using Windows Active Directory Certificate Services
Using Client Certificates
Exercises: Setting up SSL
Authentication and Authorisation
Authentication and Authorisation Overview
Authentication Methods
Security Checklist and Concerns
Planning Checklist

FTP and SMPT Services

Administering FTP
Creating FTP Sites using FTP for IIS
Adding FTP Publishing to Web Sites
Configuring FTP Sites
FTP Security
FTP Clients
Exercise Creating and Modifying FTP Sites
SSL and FTP Services
Optional Exercise: Secure FTP Sites and Request Filtering
SMTP Service Administration
Installing the SMTP Server Service
Configuring an DMTP Server in IIS
Configuring SMTP Services
Optional Exercise: Installing and Configuring SMTP

Working with Applications

Applications and IIS
Applications and Application Pools
ISS Worker Processes and Application Pools
Managing Web Sites and Application Pools
Stopping and Starting and Recycling Applications
Exercises: Manaing Application Pools
Managing Application Technologies
Understanding and Using ISAPI Filters and Extensions
ASP Active Server Pages
ASP.NET settings
WEBDAV Publishing
Esercise: ASP.NET settings

Web Site Logging

Configuring Web Logging
Creating Usage Reports
Log Analysers
Exercise: Analysing Logs
Failed Request Tracing in ISS
Configuring the Web Site
Using the Failed Request Tracing log files
Exercise: Failed Request Tracing

Performance and Resilience

Performance Monitoring
Resource Monitor
Performance Monitor
Logging Performance
Components to Monitor
Highly Available IIS Services
Network Load Balancing Service (NLBS)
Shared Configuration
Introducing Microsoft Cluster Services (MSCS)
Optional Exercises: High Availability


Delegates should have a general knowledge of server administration and networking. Ideally they will have attended our Windows Server 2012 Administration course course, unless they have comparable knowledge.

Pre-course work required



More about the exam



About the Lead Trainer

Martin is a Systems trainer specialising mostly in Microsoft products, with over 20 years’ experience in training, contracting and managing networks. He currently delivers courses on Windows Server and client operating systems, Virtualisation, Active Directory, IIS web server, Network security, System Center products and automated deployments.