Exchange 2013 Administration

Learn how to install, configure and administer Exchange 2013

The course will allow the delegate to install, maintain, and manage Microsoft Exchange Server 2013. The course covers all main features including mailbox management, mail delivery, availability, security and compliance.

Course Code
4 Days
Delivery Style
Course Type
Public or Private
Max Delegates
Special Instructions
Available as Nutshell

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Guaranteed to run

Purpose of this course

This course will teach delegates how to get the best from Exchange 2013 and enhance their ability to administer their own messaging infrastructures.

Who is this course for

This course is designed for those new to Exchange 2013 who need to become proficient in the administration of their messaging system.

You will learn how to
  • Deploy and manage Microsoft Exchange Server 2013
  • Create and manage various recipient objects in Exchange Server 2013
  • Configure client connectivity to Exchange Server 2013 Client Access server
  • Configure message transport
  • Implement high availability
  • Implement disaster recovery for Exchange Server 2013
  • Configure message security options
  • Configure administrative security and administrative auditing
  • Monitor Exchange Server 2013
Benefits for your organisation

Exchange 2013 administration is an involved and skilled task that is essential to the communication needed in any successful organization.  Trained administrators can ensure the successful deployment, smooth running and high availability of this comprehensive messaging and collaboration product.  Don't let your administration team waste time finding out the hard way.

Benefits for you as an individual

You will gain essential knowledge and understanding of the concepts of the new Exchange architecture.  You will receive hands on skills and experience administering the system that will give you confidence and save time in the workplace.

Overview of Exchange 2013

2013 Pre-Requisites
Active Directory overview
2013 Roles
Installing 2013
License requirements for Exchange
Operating system – will this be server 2012?
Hosted on Cloud Office 365

Overview of Exchange 2013 Admin Tools

Exchange Admin Centre
Exchange Management Shell

Managing Recipients

2013 Recipient Types
Configuring Mailboxes
Configuring Other Recipient Objects including groups, contacts, mail users, room / resource mailboxes and delegates
What are Team Mail boxes, Linked mailboxes?
Moving, deleting and disabling mailboxes
Configuring Distribution Groups

Using Outlook 2013 with Exchange

Configuring Outlook accounts
Searching with Outlook
PST and OST files, Archive
Rules and Delegation
Troubleshooting connectivity
What is Office Web App?

Configuring the Mailbox Server Role

Mailbox Server Role Functionality
Configuring Mailbox Servers
Configure Mailbox databases (including indexing
Address lists

Configuring the Client Access Server Role

Client Access Server Role Functionality
Configuring Client Access Servers
Configuring Outlook Web App and Mobile Access
Exchange Control Panel – does this exist for end users?Allow block quarantine?

Administering Message Transport

Overview of Transport Delivery
Creating Connectors
Delivering and receiving  SMTP Internet mail 
E-mail Address Policies
Configuration of Transport Rules
Transport Dumpster

Compliance Management

Data Loss Prevention
Retention Policies
E-Discovery and Hold

Configuring High Availability

Database Availability Groups witness placement and resilience
Client Access Server High Availability and Windows NLB
Exchange Backup and Restore including


Mailbox permissions (Full access, Send as)
Admin Roles and  User Roles
Split Permissions

Maintaining Exchange 2013

Monitoring Exchange
Maintaining Exchange

Appendix: Edge Server and Hygiene

What is an Edge Server?
Installing an Edge Server and Configuring Connectors
Managing Hygiene on the Edge Server

Appendix: Public Folders

What are Modern Public Folders?
Creating Public Folders
Securing Public Folders
Configuring public Folder Settings


Delegates should have some server 2008 or 2012 experience; a working knowledge of Active Directory is also expected.  No prior Exchange version experience is necessary, though any is advantageous

About the Lead Trainer

Martin is a Systems trainer specialising mostly in Microsoft products, with over 20 years’ experience in training, contracting and managing networks. He currently delivers courses on Windows Server and client operating systems, Virtualisation, Active Directory, IIS web server, Network security, System Center products and automated deployments.