Exchange 2010 Administration

Learn how to install, configure and administer and Exchange 2010 server

The course will allow the delegate to install, maintain, and manage Microsoft Exchange Server 2010. The course covers the features of e-mail and information sharing, security issues, and implementing different messaging environments.

Course Code
3 Days
Delivery Style
Course Type
Public or Private
Max Delegates
Special Instructions
This course is not recommended for anyone who has attended our Exchange 2007 Administration course
Available as Nutshell

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Purpose of this course

The course gives a firm understanding of how to install configure and administer an Exchange 2010 server, the benefits it can bring and the capabilities of it.

Who is this course for

Those who will be using and administering Microsoft Exchange Server 2010, including internal e-mail and information sharing, as well as external e-mail sources such as ISPs and other Exchange Servers.


You will learn how to
  • Install and administer Exchange Server 2010 in a new Exchange Organisation
  • Use Graphical and command line tools to configure the Exchange Organisation, Servers, Databases and Recipients
  • Configure the Exchange Server 2010 Roles
  • Back up and restore Exchange data, and recover failed servers
  • Discover the functionality offered by Unified Messaging
Benefits for your organisation

Exchange 2010 administration is an involved and skilled task, that  is essential to the communication needed in any successful organisation.  Trained administrators can ensure the successful deployment, smooth running and high availability of this comprehensive messaging and collaboration product.  Don't let your administration team waste time finding out the hard way.

Benefits for you as an individual

You will gain essential knowledge and understanding of the concepts of the new Exchange architecture, which differs radically from Exchange 2003.  You will receive hands on  skills  and experience administering the system, that will give you confidence and save time in the workplace.

Understanding the Exchange Organisation

Introducing Exchange 2010
Active Directory Components
Exchange 2010 Server Roles

Installing Exchange 2010

Deployment Considerations
Installing Exchange Services
Verifying an Exchange Installation 
Exchange Administration Tasks Post-Installation

Managing Exchange Recipients

Exchange 2010 Objects
Creating and Configuring Mail Objects

Client Support

Exchange Clients
Outlook Web App

Managing the Mailbox Server Role

The Mailbox Server Role in Exchange 2010
Database Management
Address Lists and the Offline Address Book

Managing the Client Access Server Role

The Client Access Server Role in Exchange 2010
Configuring Client Access Websites
Client Access Server Certificates
Exchange ActiveSync
Outlook Anywhere
Configuring POP and IMAP4

Managing the Hub Transport Server Role

The Hub Transport Server Role in Exchange 2010
Hub Transport Server Role at the Organisation Level
Routing Mail with Hub Transports

Configuring Messaging Policy and Compliance

Message Management on Hub Transport Servers
Message Retention
Litigation Hold on Multi-Mailbox Search

Availability and Disaster Recovery

Availability and Recovery of Exchange Systems
High Availability
High Availability for CAS and Hub Transport Servers
High Availability for Mailbox Servers
Disaster Recovery

Managing Exchange Security

Delegating and Auditing Exchange
Administrator ROle Based Access Control (RBAC)
Exchange Auditing
Exchange Mailbox Permissions Management

Overview of Unified Messaging

Unified Messaging Concepts
Configuring Unified Messaging

Monitoring and Maintaining Exchange

Monitoring Exchange
The Exchange Toolbox
Performance Tools
Data Collector Sets and Logging Performance
Monitoring Exchange Specific Values
Event Viewer
Deploying Exchange Software Updates


Delegates should have a good knowledge of Windows server systems, and ideally have Windows Server 2008 experience. They should also be familiar with the concepts of Active Directory. This knowledge can be gained from our Windows Server 2008 Administration and Active Directory courses. Previous experience of e-mail systems is an advantage.

About the Lead Trainer

Martin is a Systems trainer specialising mostly in Microsoft products, with over 20 years’ experience in training, contracting and managing networks. He currently delivers courses on Windows Server and client operating systems, Virtualisation, Active Directory, IIS web server, Network security, System Center products and automated deployments.