Developing Resilience

Managing stress in the workplace
Overview

This 1 day course covers how we as individuals can manage our teams and ourselves better to improve personal effectiveness.  The course covers the following 3 areas: the facts around stress, how we manage stress within ourselves and how we have conversations about stress and working together to improve our working lives. 

Course Code
SMR1MD
Duration
1 Day
Delivery Style
Classroom
Course Type
Public or Private
Max Delegates
12
Available as Nutshell
No

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Who is this course for

Any manager who has a responsibility to their teams to manage stress and create a high performing, resilient culture. 

You will learn how to
  • Identify when and where pressure at work may result in stress
  • Explore the facts about stress
  • Understand ways in which you can be more supportive to others who may be experiencing stress
  • Manage your own stress effectively 
  • Be confident in approaching conversations about stress
  • Self-assess yourself in terms of your current stress management techniques
  • Coach your team members on ho how to manage stress and improve resilience
  • Identify shared responsibilities about stress management
The Stress Cycle

Defining stress
The facts and stats
The causes and Symptoms of stress
Stress vs pressure
Myth Busting

Managing stress in ourselves

Identifying triggers
Effective time management
Addressing the causes
Gaining Control

Developing Resilience

Improving our communication
Staying healthy
Building in breaks
Support Networks

Talking about stress

Structuring the conversation
Having empathy
Open questioning
Active Listening
The learning approach