Developing Resilience

Managing stress in the workplace

This 1 day course covers how we as individuals can manage our teams and ourselves better to improve personal effectiveness.  The course covers the following 3 areas: the facts around stress, how we manage stress within ourselves and how we have conversations about stress and working together to improve our working lives. 

Course Code
1 Day
Delivery Style
Course Type
Public or Private
Max Delegates
Available as Nutshell

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Who is this course for

Any manager who has a responsibility to their teams to manage stress and create a high performing, resilient culture. 

You will learn how to
  • Identify when and where pressure at work may result in stress
  • Explore the facts about stress
  • Understand ways in which you can be more supportive to others who may be experiencing stress
  • Manage your own stress effectively 
  • Be confident in approaching conversations about stress
  • Self-assess yourself in terms of your current stress management techniques
  • Coach your team members on ho how to manage stress and improve resilience
  • Identify shared responsibilities about stress management
The Stress Cycle
  • Defining stress
  • The facts and stats
  • The causes and Symptoms of stress
  • Stress vs pressure
  • Myth Busting
Managing stress in ourselves
  • Identifying triggers
  • Effective time management
  • Addressing the causes
  • Gaining Control
Developing Resilience
  • Improving our communication
  • Staying healthy
  • Building in breaks
  • Support Networks
Talking about stress
  • Structuring the conversation
  • Having empathy
  • Open questioning
  • Active Listening
  • The learning approach

About the Lead Trainer

Adam Montgomery heads up our leadership and management portfolio and is wildly passionate about developing people. He has over twenty years’ experience in the training industry, has set up and ran two businesses, worked at director level with many customers, led and grown organisations, been a professional stand-up comedian, is an inspiring public speaker and is currently writing a book on the challenges of IT management.