Controls and Compliance Workshop

Gain greater business value while assuring the management and control you require.
Overview

This practical workshop looks at what controls are, their role in assuring value, protecting the organisation and achieving governance objectives. Through discussion of the principles of management and control as well as workshop exercises to evaluate controls, design audit frameworks, considering capability and continual improvement, delegates can gain greater insight into how controls can be integrated without sacrificing business value.

Course Code
CBIT1CCW
Duration
1 Day
Delivery Style
Classroom
Course Type
Public or Private
Max Delegates
12
Available as Nutshell
No

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Purpose of this course

To provide delegates with the ability to apply governance, management and control principles to the design and audit of controls in a service management or other environments.

Who is this course for

Anybody within the organisation that is exposed to, uses or designs controls to assure and protect IT services and systems and the business processes that they support. This could include Service Managers, security-related roles, technical roles and business process stakeholders.

You will learn how to
  • Understand the role of stakeholders in defining controls.
  • Assure business value through appropriate control design, measurement and improvement.
  • Evaluate existing design and establish control capability.
Benefits for your organisation
  • Controls that are more focused on the assurance of business value.
  • Greater awareness of the importance of following and adhering to governance in order to align with business objectives.
Benefits for you as an individual
  • Better understanding of the role of controls, compliance and governance.
  • Develop understanding around the design and use of management and governance principles in controls.
CONTROLS AND ASSOCIATED TERMINOLOGY
  • Define Controls and example of Controls within organisations.
  • Define Governance and establish the separation of Governance from Management.
  • Establish Policies and Standards which contribute to or encompass Controls.
  • Consider Risks and Issues as part of Control design.
  • Identify Stakeholders and their role in Management and Control.
CONTROLS AND ALIGNMENT WITH BUSINESS NEEDS
  • Stakeholder Needs, Business Drivers and Goals Cascade.
  • Aligning management and control with the cascade.
  • Using a governance system to assure that business value and resource and aligned.
EVALUATING A CONTROL FOR VALUE WORKSHOP EXERCISE
CONTROLS AND MEASUREMENTS
  • Understanding the role of Critical Success Factors, Key Performance Indicators and metrics.
  • Creating a balanced framework for measuring and auditing controls.
CREATING A FRAMEWORK WORKSHOP EXERCISE
CONTROLS AND CAPABILITY
  • Understanding Capability and Maturity.
  • Using the Capability Model.
  • Continual Improvement of Controls.
  • Applying, Automating and Auditing.
EVALUATING CAPABILITY AND IMPROVEMENT WORKSHOP EXERCISE
DESIGNING NEW CONTROLS WORKSHOP
Prerequisites

​Some basic understanding of the need to control activity in order to protect the business would be useful but there are no specific prerequisites.

About the Lead Trainer

Adam has over 17 years’ experience in IT, training and consultation. He specialises in IT service management, knowing all things COBIT® and ITIL®. Adam always endeavours to put an innovative and engaging spin on his teaching and no two courses are ever the same.