SM DevOps Leadership (PeopleCert)

Course Code: DEV3LDR



3 Day(s)

Course Type

Public or Private

Max Delegates


Delivery Style


Moving from a traditional organisational model to a DevOps model requires tranformational change of IT. Be that change and sustain it to deliver enhanced value to the business by being a DevOps Leader - explore what that means and how to achieve it.

The DevOps Leadership course provides a solid grounding in the principles, behaviours and tools that can be used to deliver transformation change using the DevOps 'Full Stack' of Culture, Practices and Automation.

It covers the 'Full Stack' of Culture, Practices and Automation as seen and used in the '20/20' model. Well established change models from the likes of Lewin and Kotter are applied to allow practitioners to achieve transformational change.

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Who is this course for

The course is for delegates that are leading transformational efforts or working in organisations that are already using DevOps principles and want to deliver continual improvement.

You will learn how to

  • Understand the role of the DevOps Leader

  • Apply organisational change principles to deliver the DevOps Full Stack.

  • Establish the need for DevOps and gain stakeholder engagement.

  • Develop the culture for DevOps to succeed.

  • Lead the adoption of tools and technology.


The delegate must hold a PeopleCert DevOps Fundamentals certificate or a DevOps Foundation certificate from an alternative body's DevOps scheme. Any previous knowledge of Lean or Agile concepts, development and operational work, or IT Service Management may also be beneficial but is not required.

Benefits for you as an individual

Gain a greater insight into DevOps and what it means for you to lead transformational change and how to do it in a structured way.

Benefits for your organisation

Staff that are more aware of the importance of leadership and the leadership considerations of a DevOps organisation as well as how to best to lead the initiative in order to achieve the goals of the business and create value.


  • What is DevOps leadership?
  • Leading the organisation through transformation.

Clarify & Align DevOps Transformation to Value Delivery

  • Establishing the urgency for DevOps.
  • Clarifying and aligning business objectives.

Planning & Approaching the DevOps Transformation

  • Creating a vision and strategy for the transformation.
  • Identifying and influencing the vital stakeholders.

Engaging and Implementing the DevOps full Stack

  • Leading a culture of self-organised, cross functional teams.
  • Gathering, broadcasting and implementing feedback.
  • Enabling a flow across the value stream.
  • Breaking work into iterations to accelerate learning & experimentation.
  • Leading for continuous delivery.

Validating Results & Sustaining the DevOps Transformation

  • Leading a culture of continual improvement.
  • Leading for innovation.
  • Improving organisational resilience and sustainability.

Additional Exam Information

  • Exam - PeopleCert DevOps Leadership

  • Time - 1 hour

  • Questions - 20

  • Pass Mark - 14/20 or 70%

If you are attending a Face to Face course your exam will be taken during your course.

If you are attending a Virtual course your exam will be proctored live online using PeopleCert's Exam Shield software. You can find additional information regarding PeopleCert's online exam requirements Here including installing Exam Shield on their website.

Please note - it is compulsory to purchase the exam, although discretionary whether you take it.


Delegates will be encouraged to read the study material provided thoroughly prior to attending the course. This may take a few hours but is not intended to be an unduly lengthy exercise.
I found the course very interesting and discovered some things about myself I hadn't thought of before.
- Peter Norman, FirstPort
Informative and good enthusiastic tutor who kept aligning the day and mission with ITSM principles.
- Darren Hadley, National Grid Transco
Adam was so knowledgeable and spoke in ways that were understandable for non IT people (me) could understand he was a breath if fresh air during my period on furlough…
- Faye Mahoney, Tarmac
Adam's training was spot on - he kept checking in on us when we were flagging due to the intensity of the content, and made the content so accessible compared…
- Richard James Thomas, University Of Birmingham
Adam was a great tutor for the 3 days, he was enthusiastic, informative and I could tell he had a very in-depth knowledge about the subject.
- Will Steward

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