Certified Scrum Professional® ScrumMaster (CSP®-SM)

Refine your agile mindset while gaining new tools and perspectives.

This workshop is for you to bring your ScrumMaster experience to the table, polish it and add to it.

Course Code
2 Days
Delivery Style
Course Type
Public or Private
Max Delegates
Available as Nutshell

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Purpose of this course

To expose you to agile/lean concepts and have you apply them in a meaningful and reflective manner.

Who is this course for

Those willing to invest the time to reflect on their Scrum practices and ready to move beyond ‘doing Scrum’ to ‘being Agile’.

You will learn how to

The CSP-SM focuses on application of the subject areas covered on both the Certified ScrumMaster® and Advanced Certified ScrumMaster®. For more details please refer to the course content, but please be aware that, at this level, the course is as much about personal reflection as it is application of principles and practices.

Benefits for your organisation

The ScrumMaster role is both challenging and often misunderstood. This course provides forum for experienced ScrumMasters to both get to grips with new concepts and to reflect on their actions to date.

Benefits for you as an individual

Aside from the pride gained and earning potential of attaining CSP level, you can also:

  • Attend exclusive CSP® events with other leaders in Scrum and Agile.
  • Attract more recruiters and command a higher rate of pay.
  • Establish a gateway and milestone toward becoming CST®, CEC, or CTC.
  • Receive a free Premium subscription to the world's largest Agile assessment and continuous improvement platform, Comparative Agility®.
Lean Thinking
  • Describe the origins of Lean Thinking.
  • Explain the core concepts of Lean Thinking and how they can be applied to Scrum.
  • Relate at least five wastes in product development to the seven wastes in Lean manufacturing.
  • Relate at least three Agile development practices to Lean practices.
Scrum Master Core Competencies
  • Differentiate at least three alternatives to open discussion.
  • Identify at least three actions the facilitator can perform to support the development of an inclusive solution. 
  • Apply at least three visual facilitation techniques for a collaborative session.
  • Identify at least three practices for facilitating remote meetings.
  • Create a coaching agreement with an individual or a team.
  • Discuss the importance of at least two fundamental coaching assumptions.
  • List at least three fundamental psychological concepts that help transform individual behaviour.
  • Develop and teach at least one topic related to Scrum or Agile.
Service to the Development Team 
  • Appraise at least two different models for team development.  
  • Compare at least three techniques for improving team effectiveness. 
  • Explain at least three reasons why the start of a new Scrum Team should be handled differently from a traditional project kick-off or charter.
  • Describe at least five responsibilities for Scrum Team members and stakeholders when starting new Scrum Teams. 
  • Plan the launch of a new Scrum Team. 
  • Propose strategies to fill in missing skills or capabilities the team needs to create successful products. 
  • Illustrate how at least one element of software craftsmanship applies to your work.
Service to the Product Owner
  • Apply at least two techniques for moving from product vision to Product Backlog. 
  • Appraise at least three criteria that can be used for structuring a complex or multi-team Product Backlog.


Service to the Organisation 
  • Compare at least two systematic methods for helping organisations improve their Scrum adoption.
  • Analyse your approach to a complex intervention that addresses the root cause(s) of an organisational dysfunction.
  • Demonstrate at least two tangible examples of how you changed the culture of your team or organisation.
Scaling Scrum
  • Contrast at least two patterns for scaling the Product Owner role.
  • Experiment with at least three techniques to improve inter-team collaboration.
  • Explain at least three benefits of supporting strong development practices when working with multiple Scrum Teams.
  • Plan the launch of multiple Scrum Teams.
Scrum Mastery
  • Outline a personal development strategy toward Scrum Mastery.
  • Practice mentoring someone.
Pre-course work required

Prior to starting the course you are required to complete the Scrum Foundations e-learning course, available free of charge at:  https://scrumalliance.learnupon.com/store/804338-introduction-to-scrum&…;
The e-learning course should take around two hours. Failure to do so may invalidate your certification process.

More about the exam

There is no formal exam associated with this training. Delegates attain CSP®-SM certification by:

  • Attending a certified CSP®-SM educational offering to gain advanced Agile facilitation and coaching skills and learn progressive techniques in service to the Product Owner and the Development Team.
  • Successfully completing all educator-designed components of an approved educational offering. This may include pre- or post- course work as deemed necessary by your approved educator to complete the learning objectives.
  • Accepting the CSP®-SM License Agreement and completing your Scrum Alliance membership profile.
  • Validating at least 24 months of work experience specific to the role of Scrum Master (from within the past five years).
  • NOTE: You may take the CSP®-SM educational offering at any time after completing your A- CSM certification, and must have at least 24 months of Scrum Master experience logged into your Scrum Alliance profile before you are eligible to receive your CSP®-SM certification.