Quanta Blogs

What do you do?

You’re at a party and a fellow reveller approaches you. After a few pleasantries, the inevitable question arises “What do you do?”. This question strikes fear into the heart of many of us. Firstly the implication is that we are somehow completely defined by “what we do”, that is, what we do for a job / career. Our whole existence boiled down to how we spend Mon-Fri 9-5. And even though you know that you are so much more than this one aspect of your life, when you answer you feel vaguely embarrassed by the limits of what you have achieved with your time on the planet.

Programming in .NET

In Part 1 of this blog, we talked about the updates that have been made to the courses which provide the basic knowledge that everyone who works with the web, in any capacity, needs.

Now we need to answer the question – what next? I know how to create a web page, put some styling on it, change content based on user inputs and parse JSON received from Web APIs. What more could I possibly need!?

Another set of courses which have been updated recently covers .NET Programming

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Our lead Development and Programming trainer, Tim Finch, has been working hard updating all of our courses to keep them relevant with the latest web best practices and methodologies.

We are currently going through a website back and front end redesign and thus have first-hand experience that having the appropriate skills in-house enabled us to be involved in the process from design to test to implementation - watch out for our new website coming in March!

Our 3 day JavaScript & JQuery course has seen the most development and change:

The 4 E's of becoming CISSP qualified

In many businesses globally, CISSP is the de-facto certification for information and cyber security professionals.  CISSP is one of the most in-demand and respected certifications in Information Security but as such the qualification is a tough one to achieve!  The rest of this blog outlines the steps that you will need to go through should you wish to become one of this exclusive network of industry professionals.

1. Experience

Attitudes towards risk - risk identified vs proactive risk management

What kind of attitude does your organisation have regarding risk management?

Based on the kind of conversations I have with organisations that I work with, attitudes vary wildly. Alarmingly, I find a lot of people tell me that risk for them rarely goes beyond the initial identification stage.

In effect, they:

The reality of lessons learnt

A key tenet of any project management best practice methodology or body of knowledge is the idea that your staff should be continually learning from experience, on a personal level, while making sure they share their experiences with others on a consistent basis to develop organisational knowledge.

This doesn’t happen as often as it should! As a project management trainer and consultant I have encountered this universal problem across all industries I have worked with.

Typically, there are three different challenges with lessons learnt that I see again and again. 

Quanta Hosts Guinness World Record Longest Game of Rugby Attempt

2 Teams, 2 Charities over 30 Hours of rugby and the opportunity for you to see a Charity World record rugby attempt.

It is with great pleasure that Quanta are able to bring you the chance to help an amazing group of people aiming to raise £60,000 for 2 brilliant charities, whilst attempting to break a Guinness World Record.

PRINCE2 is changing

Last week our partners and owners of PRINCE2®, AXELOS, announced the upcoming arrival of updated PRINCE2® guidance and Foundation and Practitioner examinations. Together, these form PRINCE2 2017 and represent the first major update to PRINCE2 since 2009. 

This latest version of PRINCE2 will go live in mid-2017 and Quanta will soon announce 2017 course dates which you can pre-book on to.  In the meantime have a look at the link below for a quick summary of the main changes and how they could benefit your organisation. 

We have a completely varied portfolio – should we use an Agile approach for everything?

In short, no. That would be a terrible idea. Within your portfolio there will be initiatives that are well suited to an Agile approach and others that might be better handled in a more traditional manner.

Most of my clients, pure tech companies aside, have adopted what I’m beginning to call ‘binary governance’ for projects. The first step with any initiative is to determine its complexity and then decide on mode of governance which is most appropriate. But how to decide? Well Dave Snowden has created an interesting complexity framework called Cynefin.

What about the Government Digital Service (GDS) and their advice? Is this useful for us at a local authority level?

Sure, the GDS Design Principles were originally formulated with central government in mind, but they contain good advice for any enterprise.

The 18 Service Standards suggested by the Government Design Service (GDS) are a sound set of principles that span a whole host of ideas, from Agility to user experience and from DevOps to redundancy planning. Yes they were written for central government but, with a little tweaking you could apply them to any organisation.

Can an Agile approach help with channel shifting some services within the local government sector?

Absolutely, Agile is a user focussed approach that accelerates learning and implementation. In many ways, most channel shift products are ripe for an Agile approach.

It may sound obvious, but the key to a successful channel shift project is to create digital service alternatives that users actually prefer to use. Ultimately it’s all about creating an excellent user experience and the best way to achieve this is to start where it ends – with the user.

ITSM isn't Formula One. In ITSM you can make reliable services fast, but you can't always make fast services reliable...

"ITSM isn't Formula One. In ITSM you can make reliable services fast, but you can't always make fast services reliable..."

I’ve always known that the relationship between management, control and customer satisfaction is sometimes difficult. It hasn’t always been clear to organisations that you can have one without neglecting the other and, in fact, it’s not one or the other, but which order should we tackle them in. After all, ITSM should ideally help us to deliver all of the above but doesn’t always manage it.