Quanta Blogs

What’s in a name?

On a recent PRINCE® course of mine, one of my delegates asked me about the Project Plan. He wanted to know if this document was the same as the Blueprint document he used at his work. However as there is no such document as the Blueprint in PRINCE® he was unable to find the relevant document when trying to translate the terminology in his workplace to that in the method.

 

Is this what's killing your business?

One the biggest killers of projects and business is the HiPPO- Highest Paid Persons Opinion. This is something that our business has witnessed over the last 30 years across many different companies in different industries and sizes. 

The HiPPO was first coined by Avinash Kaushik in his web book Web Analytics: An Hour a Day. It describes the phenomena in meetings when the highest paid person in the room makes decisions made on their own opinion and does not utilise their team and the data at their disposal.

Five tips for studying PRINCE®

Brilliant! You’ve made the decision to study and achieve a qualification in PRINCE®. There are many reasons why you might want to take a qualification – and that’s a subject for another blog article (let me know if you’d like to see that one!). But having made the decision, here are five top tips for you:

ITIL4: The wait is finally over...

The ITIL framework is changing. The last major update, ITILv3, was way back in 2007 (OK, there was the 2011 revision, but adding a couple of processes, removing a couple and tidying up the books isn't exactly a MAJOR revision). A lot has changed in the workplace and technology since then, so the update was highly anticipated. ITIL4 promises to focus on making business and IT functions work...

Quanta steal newcomer show with CompTIA training partner award

We may be a relatively new CompTIA partner, but we’re already making a big impression! We’ve not long returned from the CompTIA Conference in London, one of the biggest events in the UK tech calendar. We attended the conference because our training portfolio includes CompTIA courses. We’re also a CompTIA partner too. So far, we’ve delivered CompTIA training to more than 1,000 people, which is a huge achievement in itself. And that achievement has been officially cemented after Quanta were presented with...

Is the written word losing it's meaning?

My son, who is at University, went for an interview recently for an internship. I helped him with his preparation going over the steps that I go through when preparing for an interview. (If you are interested in this – let me know and I will make it the subject of another blog article). We discussed how to identify sensible questions he could ask and possible questions that they might ask and how he might answer those.
 

Agile - Large organisation, slow to catch on?

Most business management trends start with large businesses and filter down to smaller ones. With Agile we’ve seen quite the opposite. The movement started in small, highly innovative businesses and is now taking center stage in big organisations from large financial institutions to utilities companies, charities and local government. 

Microsoft Loves Linux

Where does Microsoft plan on making money in the next few years? It won’t be from selling desktop operating systems... Microsoft are continuing to roll with the fact that it’s too expensive for one organisation to write software. Software needs to be open source, or it can’t compete. 

Training funding for ex-forces employees

Forces leavers are given Enhanced Learning Credits (ELC) that they can use to gain skills and qualifications to transition into civilian life.  This infographic gives an overview of the ELC rules and how employers can help.  Training for your ex-forces employees is available from Quanta and we have a dedicated Forces Training Team on hand should you have any questions.  Contact the team or call 0800 018 3975.

NEW Agile Scrum video

If there's just 1 thing you could invest your time in today in the Agile sphere, this should be it.  We'd like to share with you a 24 minute video that will leave you in no doubt whether you want to explore Agile Scrum further.....and if you do, Howie Bartrip is on hand to answer your questions, just get in touch.

Watch video: https://youtu.be/24jizhf2jsA

 

 

What is SIAM?

Simply put, it is in the name: service integration and management, and in particular service integration across multiple providers. The management of multiple service providers by a single organisation provides significant challenges in overall administration. SIAM seeks to address the need to provide a standardised methodology for integrating and managing multiple service providers and their services.

The VeriSM Authors' Intro

If you're completely new to VeriSM, take a listen to a 2 minute intro from the very authors themselves, and if you want to know more, Quanta's Adam White-Bower is the very first APMG International accreditated trainer to take you through your options. Learn more.

Video link: https://youtu.be/vAmLKZk3IiU

 

 

VeriSM – Service Management thinking is changing into the future

2017 was a frustrating year for me in ITSM. ITIL, in its current form, has been around for 10 years (the 2011 revision warmed it up a little, but wasn’t exactly been a big change, let’s face it) and that’s a long time in IT terms. Don’t get me wrong, I don’t think that ITIL has suddenly become irrelevant (it hasn’t) or that IT has somehow changed out of all recognition. BUT there have been big changes in approach throughout service delivery and we’re still waiting for ITIL to catch up.