Quanta Blogs

Agile - Large organisation, slow to catch on?

Most business management trends start with large businesses and filter down to smaller ones. With Agile we’ve seen quite the opposite. The movement started in small, highly innovative businesses and is now taking center stage in big organisations from large financial institutions to utilities companies, charities and local government. 

Microsoft Loves Linux

Where does Microsoft plan on making money in the next few years? It won’t be from selling desktop operating systems... Microsoft are continuing to roll with the fact that it’s too expensive for one organisation to write software. Software needs to be open source, or it can’t compete. 

Training funding for ex-forces employees

Forces leavers are given Enhanced Learning Credits (ELC) that they can use to gain skills and qualifications to transition into civilian life.  This infographic gives an overview of the ELC rules and how employers can help.  Training for your ex-forces employees is available from Quanta and we have a dedicated Forces Training Team on hand should you have any questions.  Contact the team or call 0800 018 3975.

NEW Agile Scrum video

If there's just 1 thing you could invest your time in today in the Agile sphere, this should be it.  We'd like to share with you a 24 minute video that will leave you in no doubt whether you want to explore Agile Scrum further.....and if you do, Howie Bartrip is on hand to answer your questions, just get in touch.

Watch video: https://youtu.be/24jizhf2jsA

 

 

What is SIAM?

Simply put, it is in the name: service integration and management, and in particular service integration across multiple providers. The management of multiple service providers by a single organisation provides significant challenges in overall administration. SIAM seeks to address the need to provide a standardised methodology for integrating and managing multiple service providers and their services.

The VeriSM Authors' Intro

If you're completely new to VeriSM, take a listen to a 2 minute intro from the very authors themselves, and if you want to know more, Quanta's Adam White-Bower is the very first APMG International accreditated trainer to take you through your options. Learn more.

Video link: https://youtu.be/vAmLKZk3IiU

 

 

VeriSM – Service Management thinking is changing into the future

2017 was a frustrating year for me in ITSM. ITIL, in its current form, has been around for 10 years (the 2011 revision warmed it up a little, but wasn’t exactly been a big change, let’s face it) and that’s a long time in IT terms. Don’t get me wrong, I don’t think that ITIL has suddenly become irrelevant (it hasn’t) or that IT has somehow changed out of all recognition. BUT there have been big changes in approach throughout service delivery and we’re still waiting for ITIL to catch up.

GDPR for Techies

 

Over the last 6 months as I’ve been delivering various technical courses one question keeps being thrown at me:

Quanta Trainers

The majority of our training is developed and delivered by our own in-house team of trainers. This allows us to be incredibly flexible in our offering (see our blog about tailoring courses to your need) and enables us to ensure that the training that you are getting has great content and is delivered effectively.

APM Chartered Status update blog post

As usual, we’ve been incredibly busy here in the run up to Christmas and the New Year.

As one of the many things we’ve been doing in what promises to be an exciting 2018, we’ve been actively involved in the consultation process contributing towards the development of the Association of Project Managers’ (APM) new Chartered Standard for project professionals.

Tailoring to your need

How often, when shopping for perhaps a laptop or a piece of furniture, do you find the perfect product straight off the shelf? The same can be said of training – often when choosing a course to skill up your team, you look at the off the shelf options and think… my team know half of that course and half of that course… wouldn’t it be perfect if we could combine the two courses into one, relevant and cost effective course?

ITSM and Universities – what I’ve been thinking about lately…..

IT Service Management has never been more important to the higher and further education sector than it is now. Everybody has the technology, Bring Your Own Device (BYOD) is here and isn’t going away anytime soon. ‘New and Shiny’ will get you so far but I don’t think it’s the differentiator it once was. My experience with universities over the last couple of years has led me to the conclusion that it’s the service provided and the effectiveness and efficiency with which it is provided that is going to be key moving forwards.

Training Days

Training Days are what we call the “credit” system that we have developed following feedback from our customers. Buying in bulk allows us to offer tiered discounts to our customers with an average saving of over 20% on our standard pricing. It allows you to lock down your training budget and create a 12 month training plan which is flexible and cost effective.

Real World Examples

At Quanta, we believe that training should not be straight out of a textbook or staring blankly at a PowerPoint presentation. The majority of our trainers have real world experience of living and breathing the product that they are training. Our trainers are not just trainers – they also do a lot of consultative work with our customers and so have been heavily involved in applying their knowledge to live environments. It is not uncommon to see Howie sit in a scrum stand-up with one of our customers or to see Jason working with a customer to migrate to Office 365.